Revenue Generalist

Salary : $64,168.00 - $89,856.00 Annually

Location : Windsor, CO

Job Type : Full Time

Job Number : 202500132

Department : Finance

Division : Finance

Opening Date : 10 / 24 / 2025

Closing Date : 11 / 7 / 2025 5 : 00 PM Mountain

FLSA : Non-Exempt

Description

Hiring Range : $30.85 - $33.94 per hour, depending on experinece / qualifications

Work Schedule : Generally, Monday-Friday; and after-hours meetings and problem resolution

NATURE OF WORK

As a member of the Finance Department, the Revenue Generalist performs a variety of functions related to sales and use tax collection functions, to include review and evaluation of financial and operational records of businesses that operate in and out of the Town of Windsor to determine compliance with the Towns Sales and Use Tax Code rules and regulations. Limited basic general ledger accounting, and the coordination of business licenses, special events and short-term rental applications.

Individuals in the position are required to perform work in a manner consistent with and exemplary of the town's PRIDE philosophy and the town's Equal Employment Opportunity policy.

SUPERVISION RECEIVED

The Revenue Generalist works under the direct supervision of the Accounting Manager to carry out assigned duties, functions, roles, and projects in both routine and complex circumstances. Receives general supervision; however, the employee is expected to work independently in the performance of assigned responsibilities within established guidelines.

Essential Job Functions

ESSENTIAL JOB FUNCTIONS

The Revenue Generalist role is assigned specific assignments, job duties, scope, authority, responsibility, roles, and requirements determined by the town, department, division, and pursuant to laws, regulations, and practices. Individuals in this position must be able to successfully perform, be responsible for, and / or assist in the fulfillment of many job functions and duties, with or without reasonable accommodation.

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all-inclusive :

• Under general supervision reviews for completeness and coordinates the processing of sales tax returns and coordinates license issuance. Sets up business tax accounts upon approval by required town departments.
• Processes sales tax returns and licensing applications by reviewing them for completeness and entering them into the MUNIRevs Sales Tax System with attention to detail. Enters assessments, abatements, adjustments, corrections, and related notes in MUNIRevs as applicable.
• Initiates and prepares documents related to actions as appropriate in following due process for the collection of delinquent town tax accounts through the issue of notices, adjustments, determinations, and letters, including electronic filing of liens when approved by the Director of Finance. Assists in audit flagging by notifying the Director of Finance of inconsistencies and problem accounts.
• Provides excellent customer service to taxpayers and the general public with basic town tax compliance advice, inquiries, and complaints, notes taxpayer accounts regarding communications on existing or potential account issues.
• Interpretation of applicable codes and ordinances, determines violations and noncompliance, recommends effective corrective measures, and participates in collecting delinquent accounts.
• Assists in establishing sales and use tax audit program.
• Acts as the point of contact for third party auditors and consultants in regard to sales tax.
• Audits financial records of contractors performing major construction projects within the Town to determine compliance with Town of Windsor use tax code.
• Maintains account master files in MUNIRevs for updates of information and closures and notes accounts accordingly. Advises businesses of the possible need for new licensing or additional review by town departments for indicated changes in business activity and forwards updated information to required town departments as appropriate for action. Maintains town records of tax filings and business activity according to the town's adopted Colorado Records Retention Policy.
• Educates taxpayers concerning sales and use tax, audit and collection procedures, and tax return preparation. Conducts taxpayer assistance and education efforts as needed.
• Research other municipal, state, and federal tax collection policies and procedures. Provides feedback and suggestions to Finance Director when appropriate.
• Receives all taxpayer-generated refund requests and refers them to the Accounting Manager for validation. Processes refunds upon approval of the Accounting Manager by requesting disbursements and performing appropriate account maintenance. Receives tax and licensing remittances related to receivables or settlements.
• Communicates information pertaining to business activity to appropriate departments involved in resolving licensing matters such as the Police Department, Community Development Department, and Economic Development.
• Develops and produces analytical / departmental reports as required. Researches, analyzes, and explains financial variances when necessary.
• Works closely with Planning Department regarding short term rental applications and compliance.
• Attends regional and annual meetings of sales tax professionals. Maintains strong networking relationships for guidance on issues related to sales tax collection and functions.
• Collaborates with Economic Development department regarding business outreach, education, and reporting / tracking needs.
• Performs varied office work related to the administration of tax and licensing laws and ordinances, licenses businesses per the Town Code requirements, assists in reviewing and proposing changes to the tax code, and maintains working knowledge of tax revenue trends, issues, and processes.
• Maintains Sales Tax and Licensing external webpage.
• Partnership with Community Events and Liquor Authority to approve special events within community.
• Ability to review Town of Windsor Sales and Use Tax code and locate information for general public and businesses.

OTHER DUTIES

Depending on organizational need, additional duties may include the following :

Education, Knowledge, Skills, Abilities

KNOWLEDGE, SKILLS & ABILITIES

MATERIALS and EQUIPMENT USED

Materials and equipment used include, but may not be limited to the following :

WORKING ENVIRONMENT & PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The physical activities of this position include, but are not limited to, the following : fingering, sitting, grasping, reaching, handling, feeling, talking, hearing and repetitive motions.

The physical requirements of this position are considered Sedentary work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

The worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and / or operation of machines (including inspection); using measurement devices; and / or assembly or fabrication of parts at distances close to the eyes.

The employee is not substantially exposed to adverse environmental conditions (as in a typical office or administrative work).

EDUCATION, EXPERIENCE AND FORMAL TRAINING

LICENSES OR CERTIFICATES

Additional Information

Note : This position description is not intended to be an exclusive list of all of the requirements, duties, tasks, roles, or responsibilities associated with the position. Nothing in this position description restricts the town's ability to assign, reassign or eliminate duties and responsibilities of this job at any time.

The Town of Windsor will make all reasonable accommodations to ensure that people with disabilities have an equal opportunity in employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The town is dedicated to the principles of equal employment opportunity. The town prohibits unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), gender (regardless of gender identity or gender expression), sexual orientation, color, religion, national origin, creed, disability, marital status, military status, genetic information, pregnancy, or any other status protected by applicable state or federal law.

The town is dedicated to the principles of equal employment opportunity. The town prohibits unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), gender (regardless of gender identity or gender expression), sexual orientation, color, religion, national origin, creed, disability, marital status, military status, genetic information, pregnancy, or any other status protected by applicable state or federal law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct that has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc.

The town will make reasonable accommodation(s) for qualified individuals with known disabilities unless doing so would result in an undue hardship for the town or cause a direct threat to health or safety. The town will make reasonable accommodation(s) for employees whose work requirements interfere with a religious belief, unless doing so poses undue hardship on the town. Employees and / or applicants needing such accommodation are instructed to contact the Human Resources Department.

Benefits with the Town of Windsor

The town generally provides the following benefits (eligibility is generally the 1st of the month after 30 days of employment) :

401a Retirement Plan - employer contribution match up to 6% based on employee participation - Vested at 20% per year, with 100% vested after 5 years of employment

FPPA Pension Plan

Regular full-time employees receive eleven (11) paid holidays annually