Patient Access Representative - Otolaryngology

Job Title

It's more than a career, it's a calling.

Sign-on Bonus Eligible

(Sign-on bonuses are for external qualified candidates. Internal candidates check with your recruiter to see what options are available for you)

This is a full-time day-shift position working Monday-Friday with variable shift start and end times (all day-shift). The location for the position is 555 N. New Ballas Road St Louis, MO 63141

Job Summary :

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements :

Primary Responsibilities :

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification / authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Identifies process improvement opportunities and participates in improvement plans.
• Works on special projects as needed.
• May review the work of others.
• Performs other duties as assigned.

Education :

Experience :

Physical Requirements :

Required Professional License and / or Certifications :

Department : 4841420235 SLUCARE OTO 555 BALLAS

Work Shift : Day Shift (United States of America)

Scheduled Weekly Hours : 40

Benefits :

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.