Collector

Job Description

Job Description

Position Summary : This position is responsible for the daily functions related to the collecting of customer loan installments. Specific duties may include contacting customers and customer references, preparing collection notices, processing repossessions and legal administration. This individual is responsible for performing miscellaneous duties related to branch collections and administration. This individual will perform all duties in accordance with NSA policies and procedures and all state and federal regulations.

Essential Duties (including, but not limited to) :

Collections

• Maintain monthly potential delinquencies under 19%
• Maintain monthly 30+ delinquencies under 0.5%
• Maintain Repo percentage under 1%
• Perform & maintain record of daily collection calls
• Reset collection ques
• Request, print & mail collection notices
• Assign accounts out for repossession
• Process & Advertise repossessions
• Upload Repossessions to E-Oscar
• Process Bankruptcies
• Process NSF verifications, collections & notifications
• Perform skip tracing
• Prepare court documentation & attend court
• GPS procedures & documentation
• GPS tracking
• Acquire current insurance for repossession vendors
• Accurately notate accounts

General Office

Add new documentation to files as needed in various filing systems (electronic and hard copy-file cabinets), and create new file folders as necessary

Non-Essential Duties (including, but not limited to) :

Skills and qualifications