Agent Experience Coordinator

ONE Sotheby’s International Realty is the premier source for luxury real estate along Florida’s East Coast, with 30 offices spanning from Miami and Key Biscayne to Vero Beach and Jacksonville. For more than 250 years, the Sotheby’s name has exemplified the promise of a life well lived, and ONE Sotheby’s International Realty’s direct affiliation with Sotheby’s and Sotheby’s International Realty has offered the company unparalleled, global reach with a network of more than 26,000 associates in more than 81 countries and territories with more than 1,000+ offices.

As an  Agent Experience Coordinator , you are an integral member of the operations team and play a critical role in the day-to-day operations of the designated office. You will support the agents with everything including understanding One Sotheby’s International Realty, guide the agents on our tools and processes, assisting with adding listings on the MLS and company’s platforms, and further outlined below. This role requires tactful and extensive interactions across departments : onboarding and agents services, IT support, marketing, and commissions / transactions. This position works closely with the Director of Administration, Managing Broker, and other members of the leadership team to ensure office is operating smoothly and efficiently.

Responsibilities

This role will be responsible for, but not limited to the following :

Office Operations :

• Serving as the face of the office by welcoming guests, answering incoming phone calls and transfer phone calls as needed, managing mail distribution, providing support for office-related needs, office-wide communications, responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities matters.
• Coordinate office meetings, trainings, events, and presentations for the designated office.
• Assisting with the fielding of questions and work collaboratively with other team members and departments to maintain continuous communication and understanding of all questions, issues or concerns involving agents in the office.

Agent Onboarding :

Listing Support :

Tools and Resources :

o   Processes include listings and transactions

o   Support on transaction management platform

o   Support on marketing tools

o   Brand Guidelines and Standards

o   Offerings by Sotheby’s International Realty

Requirements

Requirements

Benefits

Job Type :

Compensation and Benefits :

MDLV, LLC dba ONE Sotheby's International Realty is an Equal Opportunity Employer; participates in E-Verify and conducts background checks.