Talent.com
Operations Support Specialist - Acute
Operations Support Specialist - AcuteSummitStone Health Partners • Fort Collins, CO, US
Operations Support Specialist - Acute

Operations Support Specialist - Acute

SummitStone Health Partners • Fort Collins, CO, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Operations Support Specialist - Acute

  • Salary Range : $20.40 to $24.48 per hour, based on relevant years of experience
  • Location : Fort Collins, Colorado at our Longview Campus
  • Status : Full time, 40 hours per week
  • Hours : Monday - Friday 10 : 30AM - 7 : 00PM (with the flexibility needed for covering other hours when needed)

Employees working at locations operating 24 / 7 earn a differential.  Shift differentials are also available for evenings, nights, weekends and holidays.

Role Overview :

Responsible for providing support to SummitStone clients and team members while performing a broad range of operational duties in a fast-paced, clinical, and medical setting. This position can be located at any one of our SummitStone clinic locations and may be required to provide support at different locations on an as needed basis. This role will also be required to provide support to in-person, hybrid, and community-based teams.

Essential Duties :

  • Delivers exceptional customer service and support to clients, SummitStone staff, community partners, and vendors in a professional, inclusive, and compassionate manner.
  • Greets clients, checks them in for appointments, assists with paperwork, and collects payments as needed.
  • Initiates crisis response protocols when clients present with urgent clinical needs, utilizing CPI techniques to de-escalate situations. Actively participates in assigned triage processes.
  • Collaborates effectively with clinical, medical, and operations teams to enhance clinic efficiency and identify opportunities for improved workflows and functionality.
  • Verifies client insurance coverage and ensures accurate application of benefits to patient accounts.
  • Communicates clearly and professionally via email, phone, electronic medical records, and in-person interactions with both internal and external colleagues.
  • Supports onboarding of new team members by sharing workflow knowledge and providing shadowing and training opportunities.
  • Required :

  • High school diploma or completion of G.E.D. required.
  • At least one year of experience in customer service or a client facing position required.
  • Licenses and Certifications :

  • Valid Colorado driver’s license or ability to obtain within 30 days of hire and a clean driving record required
  • CPR and First Aid certifications may be required at some locations
  • Highly Desired :

  • Experience in a related position in a healthcare or in behavioral healthcare operations preferred.
  • Experience with high acuity care, highly desirable.
  • Bilingual / bi-cultural preferred.
  • Longview Campus is the new Acute Care Behavioral Health facility which serves Larimer County residents in need of urgent help with mental health and / or substance use disorders. SummitStone has the privilege of partnering closely with Larimer County on this venture. For more information click HERE.

    The Mission :

    At SummitStone Health Partners, we strive to foster trust, empower recovery, and inspire hope to strengthen and enrich our Northern Colorado community.

    We need your help to make this vision a reality.

    We are building a team who believes in providing crucial services at crucial times, helping the people in our community at their most vulnerable — particularly those who are often overlooked and underserved.

    Please visit summitstone.org for more information about our organization.

    Total Rewards

    At SummitStone Health Partners, we are proud to offer a comprehensive and competitive benefits package designed to support the well-being of our team members. Eligibility and pro-rated benefit levels are based on FTE (full-time equivalent) status.

    Below are some of the benefits we offer :

  • Medical, dental, and vision coverage — including options for eligible dependents
  • Mental health and wellness resources
  • Short-term and long-term disability insurances
  • Paid time off (PTO) : Accrued vacation and personal leave based on FTE status and length of service
  • Paid Sick Leave : Provided in accordance with the Colorado Healthy Families and Workplaces Act (HFWA)
  • A range of voluntary benefits available to all employees
  • 403(b) retirement plan with employer matching contributions
  • Reach Out

    SummitStone will provide persons with disabilities with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or selection process, please let your recruiter know.

    Questions? Please email us at hiring@summitstonehealth.org.

    This position will be open for a minimum of three days and / or until a top candidate is identified.

    Create a job alert for this search

    Operation Specialist • Fort Collins, CO, US

    Related jobs
    Remote Operations Specialist

    Remote Operations Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Remote
    Full-time
    A company is looking for an Operations Specialist - REMOTE.Key Responsibilities Address merchant & delivery personnel issues with empathy and urgency via phone, SMS, and email Proactively identi...Show more
    Last updated: 30+ days ago • Promoted
    Operations Support Associate

    Operations Support Associate

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for an Operations Support Associate (PST Hours, Remote Data Entry).Key Responsibilities Own key operational support initiatives impacting patient care delivery and health pla...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for a Technical Customer Support Specialist for 3D Modeling Software.Key Responsibilities : Establish rapport with customers through empathetic and professional interaction M...Show more
    Last updated: 30+ days ago • Promoted
    Travel Support Specialist

    Travel Support Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for a Travel Support Specialist.Key Responsibilities Provide billing support including data entry, coding transactions, and securing vendor invoices Assist with site onboard...Show more
    Last updated: 10 days ago • Promoted
    Operations Lead - FT

    Operations Lead - FT

    At Home Stores LLC • Longmont, CO, US
    Full-time +1
    Enable everyone to make their house a home.To become the first-choice destination for home and holiday dcor.Operations Manager and supports store processes and an active selling culture by ensuring...Show more
    Last updated: 30+ days ago • Promoted
    Office Support Specialist I 2025-02345

    Office Support Specialist I 2025-02345

    Government Jobs • Cheyenne, WY, US
    Temporary
    Be a part of the Water Quality Division (WQD) team and experience the WDEQ mission and vision.The Office Support Specialist position provides high-quality administrative, clerical, records, and off...Show more
    Last updated: 30+ days ago • Promoted
    Healthcare Operations Support Specialist

    Healthcare Operations Support Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for a Healthcare Operations Support Specialist (SCA).Key Responsibilities Monitors internal and external reports and takes specific actions based on the information Responds...Show more
    Last updated: 2 days ago • Promoted
    Claims Support Specialist

    Claims Support Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for a Claims Support Specialist to provide customer service and support in the claims management process. Key Responsibilities Monitor phone queue and provide assistance for n...Show more
    Last updated: 30+ days ago • Promoted
    Business Support Specialist

    Business Support Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for a Business Support Specialist to provide critical support to leadership and engineering teams.Key Responsibilities Collaborate with Global Talent Acquisition to support r...Show more
    Last updated: 30+ days ago • Promoted
    Client Support Specialist

    Client Support Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Part-time
    A company is looking for a Client Support Specialist - Part time.Key Responsibilities Conduct needs assessments and educate clients about services and benefits via phone and chat Perform risk tr...Show more
    Last updated: 30+ days ago • Promoted
    Sales Support Specialist

    Sales Support Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for a Sales Support Specialist to provide administrative support for the sales team and ensure efficient office operations. Key Responsibilities Provide comprehensive administ...Show more
    Last updated: 30+ days ago • Promoted
    Carrier Operations Specialist

    Carrier Operations Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for a Carrier Operations Specialist to manage and optimize shipping carrier operations.Key Responsibilities Support and manage carrier settings within internal systems, inclu...Show more
    Last updated: 19 hours ago • Promoted • New!
    Sales Operations Specialist

    Sales Operations Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for a Sales Operations Specialist to support sales and revenue operations through process management and data integrity. Key Responsibilities Generate and maintain Sales Order...Show more
    Last updated: 30+ days ago • Promoted
    Operations Specialist

    Operations Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for an Operations Specialist (Remote).Key Responsibilities Support project administration by managing project setups, monitoring statuses, and ensuring timely invoicing Gove...Show more
    Last updated: 30+ days ago • Promoted
    Growth Operations Specialist

    Growth Operations Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for a Cold Outreach & Growth Ops Specialist (Internal Marketing).Key Responsibilities Sourcing and segmenting leads of DTC brand owners, operators, and marketing heads Writi...Show more
    Last updated: 3 hours ago • Promoted • New!
    IAM Specialist

    IAM Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for an IAM Specialist.Key Responsibilities : Maintain an inventory of all approved AWS and Azure services and IAM resources Develop a comprehensive metadata tagging strategy ...Show more
    Last updated: 17 hours ago • Promoted • New!
    Operations Lead - PT

    Operations Lead - PT

    At Home Stores LLC • Johnstown, CO, US
    Part-time
    Enable everyone to make their house a home.To become the first-choice destination for home and holiday dcor.The Operations Lead (OL) reports to the Operations Manager and supports store processes a...Show more
    Last updated: 30+ days ago • Promoted
    International Operations Specialist

    International Operations Specialist

    VirtualVocations • Fort Collins, Colorado, United States
    Full-time
    A company is looking for an International Operations Specialist to join their International Operations team.Key Responsibilities Manage project setups for EOR operations in new countries and ensu...Show more
    Last updated: 1 day ago • Promoted