Insurance Administrator
We are seeking a detail-oriented and organized Insurance Administrator to join our dynamic team. The ideal candidate will be responsible for managing insurance applications, verifying claims, and assisting clients with inquiries related to coverage and policy details. This role is crucial in ensuring a seamless experience for our clients and maintaining accurate records critical for business operations.
Key Responsibilities :
- Process and manage insurance applications, invoices, and policy documents in an accurate and timely manner.
- Verify clients' insurance coverage and ensure compliance with company and government guidelines.
- Respond to clients' inquiries and provide exceptional customer service to address their needs.
- Work closely with insurance providers to coordinate and resolve claim-related issues.
- Maintain and update client records, ensuring confidentiality and data accuracy.
- Prepare regular reports and provide support for audits and reviews as needed.
- Stay updated with industry regulations, compliance guidelines, and changes to ensure adherence to policies.
- Support billing and collections teams with insurance-related processes.
- Collaborate with cross-functional teams to provide insurance insights and documentation.
Requirements :
Bachelor's degree in business administration, insurance, or a related field preferred.Previous experience in insurance administration or a similar role required.Proficient in using insurance management software and Microsoft Office Suite (Excel, Word, Outlook).Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.Excellent communication skills, both written and verbal, with a focus on client service.Solid understanding of insurance policies, claims processes, and compliance regulations.Problem-solving skills and the ability to work independently.