Sr. Engagement Manager, U.S. EDUSLG

AWS Engagement Managers seek to understand our customers needs their missions how success is defined and ensure that we are exceeding expectations in developing and delivering solutions. As a Sr. Engagement Manager you will collaborate across roles to understand a customers mission objectives and define project goals. You will lead peers small teams or groups of teams made up of AWS members customer Stakeholders / SMEs and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies best practices as well as the client environment. You will identify and mitigate limitations to execution.

You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope schedule and cost. You will use your management and leadership capabilities to successfully execute project plans remain sensitive to customer needs resolve issues escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.

In this role :

• You will be passionate about working at AWS and live our credo of Work hard. Have fun. Make this role you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.
• You will deliver mission objectives by managing a matrixed team across multi-stream agile technical engagements for customers. Plan organize and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements developing and managing project governance plans project schedules team goals defining success criteria and project milestones and budgets.
• You will ensure goal alignment across stakeholder groups which may include customers internal teams and partners. Create and deliver communication tailored to the audience ranging from executive level project updates to detailed sprint plans and financial reports.
• You will apply judgement and tact to challenge recommend and redirect teams as well as manage client expectations during the engagement.
• You are a strategic thinker who can demonstrate understanding of requirements foresee risks make decisions guided by policies procedures and a business plan with limited guidance.
• You have business and financial acumen to manage the scope timeline and budget of each individual project.
• You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
• You are a partner for the AWS Account Support and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138200 / year in our lowest geographic market up to $238900 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and / or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Required Experience :

Manager

Key Skills

Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 138200 - 238900