Senior Data Analyst

The Senior Data Analyst will support our Insurance Sales Service and Operations teams. This individual will utilize data analytics analysis & reporting to provide key stakeholders with the information needed to make strategic business decisions and develop unique solutions to enhance our Agencys growth.

The primary duties of the Senior Data Analyst are to :

Establish data analytics processes roles quality criteria and performance metrics to support Agency leadership in achieving performance objectives.

Identify develop and implement scalable data strategy self-service tools and workflow automation.

Analyze and report data associated with sales service and operational effectiveness member retention and project / product performance.

Identify and evaluate the business value of new and existing data sources and uncover significant trends that will affect the organization in optimizing business decisions.

Ensure the quality and accuracy of data results and analytic methods through the establishment of testing and validation procedures and best practices.

Participate in the evaluation of new technology and vendor selection processes.

Prioritize scope and recommend enterprise integrations and key performance indicators (KPIs) for projects across multiple business lines.

Participate in project plans timelines and deliverables and manage Agency resources.

Advocate for data analytics practices and technology to senior stakeholders.

Select and implement (or oversee implementation) all data analytics tools and frameworks.

Execute quality controls and testing for ensuring project deliverables meet user expectations.

Working with Enterprise counterparts to assure the Agency complies with the data governance framework.

To the qualified candidate we offer :

The starting base compensation for this position is $69370 to $100000 annually. Actualpaywill be adjusted based on experience geographic location and other job-related factors as permitted by law.

This position is eligible to participate in our Annual Bonus Program with a target bonus percentage of 5%.

8 Paid Company Holidays

Nearly 4 weeks of Paid Time Off

401(k) plan with company match up to 7%

Medical Dental Vision & Prescription Coverage

Tuition reimbursement

Complimentary AAA Membership

FREE Life Insurance

Minimum Qualifications

Bachelors degree (BS / BA) or equivalent in Insurance Business Administration or related field with at least 4 years experience in an analytics or technical project management environment or the equivalent combination of education and work experience.

Proficient in analytics tools such as SQL Excel R Tableau or PowerBI Python Adobe or Google Analytics.

Proficiency with call center data analytics and analysis (speech text cross-channel predictive and performance).

Conduct in-depth analyses of data to identify trends patterns and relationships and summarize findings clearly and concisely for both technical and non-technical audiences.

Exceptional analytical communication critical thinking and problem-solving capabilities

Work with project teams to understand the business objectives of each project and ensure that data analytics is used to its fullest potential to achieve these goals

Develop detailed reports and presentations to communicate results of data analysis to key stakeholders providing recommendations for further action based on findings

This position will work a hybrid schedule of Tuesday Wednesday and Thursday each week in an office in Cincinnati OH or Wilmington DE. Relocation will not be offered.

Full time Associates are offered a comprehensive benefits package that includes :

• Medical Dental and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2 weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal state and local employment practices laws. At ACA we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACAs policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACAs operating needs and applicant qualifications including but not limited to experience skills ability availability cooperation and job performance.

Job Category : Admin - Clerical

Required Experience :

Senior IC

Key Skills

Databases,Data Analytics,Microsoft Access,SQL,Power BI,R,Tableau,Data Management,Data Mining,SAS,Data Analysis Skills,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 69370 - 100000