Principal Workforce Strategy Consultant

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Shape the Future as a Principal Workforce Strategy Consultant! This pivotal role requires a strategic thinker who can analyze external trends, understand complex business strategies, and translate them into actionable workforce plans. You will indirectly lead a consulting team and drive workforce transformation in the financial services industry. You'll collaborate with key stakeholders to co-create innovative solutions that leverage AI and drive efficiency. If you're passionate about challenging the status quo, possess strong systems thinking skills, and excel at creating clarity from complexity, we encourage you to apply.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the San Antonio, TX office.

Relocation assistance is available for this position.

The Work Ahead

• Indirect team leadership : Lead and mentor a consulting team, leveraging subject matter experts to develop and deliver impactful workforce strategies. Ensure successful execution against agreed-upon plans and objectives.
• Talent Strategy : Drive the co-creation of comprehensive talent strategies, including build / buy / borrow / bot models, workforce blueprints, and integrated annual delivery plans encompassing organizational, role, process, and skill development.
• Strategic Workforce Planning : Spearhead the development and execution of long-term workforce strategies aligned with the business' goals.
• Trend Analysis & Insights : Analyze external trends, macroeconomic factors, and industry best practices to identify workforce opportunities and challenges.
• Stakeholder Collaboration & Co-creation : Partner with business leaders, HR, Finance, Technology and Strategy teams to co-create workforce strategies and plans that address specific business needs.
• Workforce Transformation : Define and deliver consulting activities (job analysis, role design, skills identification, etc.) tailored to the business line. Partner with Learning, Talent Acquisition, and Technology teams to develop learning journeys, hiring plans, and AI / automation solutions to optimize the workforce.
• Solution Development & Implementation : Develop and implement innovative workforce solutions that improve organizational performance, enhance employee skill proficiency and performance, and drive business results.
• AI & Technology Integration : Explore, evaluate, and integrate AI-powered tools and technologies to enhance workforce planning processes, improve efficiency, and drive scalability.
• Change Management Leadership : Lead change management efforts to ensure successful adoption of new workforce strategies and processes, focusing on overcoming resistance and fostering buy-in.
• Project Management : Manage complex projects from initiation to completion, ensuring on-time delivery and effective results.

What you'll do :

What you have :

What sets you apart :

Compensation range : The salary range for this position is : $143,320.00 - $273,930.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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