Head Golf Professional at Brookhaven Country Club | Premier Golf in Farmers Branch, TX
Brookhaven Country Club is part of Invited, a hospitality and service company focused on building relationships and enriching the lives of members, guests, and employees. Invited operates 130+ clubs nationwide and offers championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, racquet facilities, fitness centers, and more. Join an inclusive team at Invited.
Job Summary
The Head Golf Professional promotes the game of golf and creates an exceptional experience for members and guests. This role delivers outstanding customer service, oversees golf shop operations, and manages golf-related activities. The position collaborates with the management team to drive revenue growth through innovative programming, member engagement initiatives, and high-quality instruction. A deep passion for golf, strong leadership, and the ability to foster a positive environment that encourages participation, enjoyment, and a sense of community are essential.
Day-to-Day
- Deliver efficient and friendly customer service across all areas of the pro-shop, ensuring a welcoming and professional experience for members and guests.
- Provide high-quality golf instruction to members and guests in accordance with Invited and PGA / LPGA standards.
- Develop and promote a variety of golf clinics, private lessons, and programs for adults, juniors, and seniors.
- Actively promote the game of golf and the club by maintaining a high standard of professionalism, service, and engagement.
- Build strong relationships with members by leading or participating in committees, hosting clinics for various groups, offering personalized golf lessons, and playing rounds with members and guests.
- Create and manage an annual golf calendar outlining activities and events designed to enhance the member experience.
- Establish and achieve sales and instruction goals, ensuring compliance with all company policies and procedures.
- Develop, implement, and oversee aggressive golf revenue strategies, marketing initiatives, and net revenue plans, adhering to Invited's budgeting and revenue guidelines.
- Supervise outside golf operations, including marshals, starters, and golf shop attendants, to ensure staff performance aligns with daily procedures and policies.
- Lead and oversee golf shop operations by training, motivating, and conducting regular staff meetings to ensure a cohesive and well-informed team.
- Manage and direct golf operations staff, including recruiting, hiring, performance evaluations, and development.
- Build a service of excellence team that understands the relationship between value, member satisfaction, and member retention.
- Plan, promote, and execute all tournaments and special golf events, ensuring seamless coordination across all areas of operations, including Food & Beverage.
- Oversee all aspects of event promotion, scheduling, execution, and post-event wrap-up.
- Ensure staff are properly trained and consistently follow club guidelines and procedures, particularly regarding closing business functions.
About You
Required
A high school diploma or equivalent.A minimum of 5 years of professional experience in golf operations and customer service, demonstrating a strong commitment to enhancing the member experience.PGA or LPGA Professional Certification is mandatory, reflecting a high level of expertise in golf instruction and operations.Preferred
A college degree in a related field.Proven experience with direct financial management and budget responsibilities, ensuring effective oversight and strategic planning.Proven ability to handle confidential company information and sensitive employee matters with discretion and professionalism.Commitment to upholding the highest level of ethical work standards.What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked.
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes :
Medical, dental, and vision coverageLife insuranceShort-term and long-term disability insurance401(k) retirement savings planGenerous paid time off and leave programs (time off as required by applicable law is also provided for part-time team members)For full details, please visit the Invited benefits page and the Invited Jobs site for ClubLife, the Employee Experience, Company Benefits, and Our Culture.
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
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