Associate, Sales

Associate, Sales

Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip

• Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How You'll Make An Impact :

We are looking for an applicant to join our Global Sales Team as an Associate, Sales. The role is a key player on our wholesale sales team based in our Atlanta Office. The Associate, Sales is responsible for achieving the sales goals for Carter's Specialty Store Customers. The role manages the day-to-day responsibilities in customer-facing account management.

This role typically reports into the Director of Sales and is a hybrid work role.

40% Customer Relationship Management

Supports and delivers sales and profit goals for assigned customers

Builds and maintains strong business relationships and serves as the primary point of contact to key customers

Prepares and presents sell-ins of products to customers via virtual or in-person product presentations

Analyzes business performance and sales trends weekly and / or monthly to determine if any adjustments to sales plans are needed

Assists the sales lead in developing forward-looking customer sales plans and budgets, leveraging insights from order analysis and customer interactions

Partners with cross functional teams including merchandising, planning, marketing, eCommerce, accounting, and operations to ensure account needs and requests are being met

40% Supports the seamless coordination of order file management for key customers from order entry to order shipment

Supports order entry process from uploading, tracking, editing and auditing; including but not limited to, troubleshooting all order entry issues as they arise

Acts as the point of contact for accounts regarding shipping, extensions, price errors and bulk confirmation

Coordinates with Operations, Management, & Logistics (OML) teams and customer accounts to ensure execution and timely follow up

Owns the reconciliation of the order file and communicates updates timely to sales lead

Consumes and translates all slides, fall out and order file changes to accounts including post sell in style changes

Coordinates the execution of ATS ("Available to Ship") orders

20% Coordinates and executes all required item set ups for key accounts

Provides comprehensive support and seamless execution of all item-set ups. Ensure all requirements for assigned accounts are accurately and timely met

Troubleshoots issues regarding item sets ups with cross functional partners including Marketing, Merchandising and eCommerce teams to ensure all copy, images, and product are captured accurately

We'd Love To Hear From You If :

Must have :

2+ years of experience in Sales, Retail, Merchandising, Marketing, Supply Chain, or other related fields

Demonstrated intermediate Excel skills, proficient in vlookups, pivot tables, if statements, and more

Exhibits familiarity with retail math, including understanding sell-through, basic account plans, reading an open-to-buy, and identifying sales trends

Proven ability to work with customers, displaying confidence to influence decisions using fact-based insights

Demonstrated effective collaboration within a team and cross-functional environment, establishing rapport with internal and external partners

Exhibited excellent written and verbal communication

Displayed a strong attention to detail, consistently executing tasks with a high level of accuracy.

Demonstrated the ability to manage time efficiently and prioritize tasks effectively

Displayed curiosity by actively asking questions and expressing an interest in understanding the business and product offerings

Established track record in proactively identifying problems and providing recommended solutions

Ability to travel and visit stores as needed

Preferred skills and experience :

BS / BA degree in Business Administration, Mathematics, Sales, Merchandising, Marketing or other related fields

Retail or wholesale industry experience

Apparel focused role or retail store experience

Our Team Members :

Lead Courageously : Have a strong sense of personal values that align with our Company values

Collaborates Broadly : Build cooperation, trust, and thrive in a consensus driven environment

Customer Focus : Proactively seek opportunities to leverage data and fact-based insights to serve customers and / or internal clients

Drive Growth : Set aggressive goals and implement plans precisely

Cultivates Innovation : Respectfully challenge the "we've always done it this way" mentality and explore new ways to achieve desired outcomes

Make A Career At Carter's :

Career Development : Success starts from within, and we have several paths from which you can choose to enhance your professional prowess.

Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.