Facilities Supervisor

Facility Supervisor

We are seeking a proactive, detail-oriented Facility Supervisor to join our growing Facility Team at POP MART Americas. As we continue to expand our retail footprint across North America and beyond, this position plays a critical role in maintaining our commitment to operational excellence, compliance, and responsive support for all stores.

The Facility Supervisor will support daily maintenance coordination, vendor management, regulatory compliance, and the implementation of the Service Channel platform, while also providing critical after-hours and regional support.

What You Will Achieve :

Facility Operations & Maintenance

• Manage and monitor daily facility-related work orders across the entire store network.
• Coordinate resolution of urgent and after-hours issues, including weekends and holidays.

Vendor and Invoice Management

Compliance and Risk Management

ServiceChannel Administration

Team and Coverage Support

What You Will Need :

Physical Requirements :

What We Offer :

Pay Rate : $80,000 - $85,000 / a year

Pay Transparency Commitment

POP MART is committed to fair and equitable compensation practices across all locations and job types. In accordance with laws in states such as California, Colorado, New York, Illinois, and others, POP MART provides the pay range for all advertised positions. The listed compensation reflects the minimum and maximum base salary or hourly rate that POP MART reasonably expects to pay for the role. Final compensation may vary based on factors such as experience, skills, and location. We are committed to equitable pay practices and maintaining wage records for all roles as required. We also provide a comprehensive benefits package, including health insurance, 401(k), paid time off, and family leave.

The job description is not intended to be a comprehensive list of the duties, responsibilities, and requirements of the position. Any duties, responsibilities, and requirements may change without notice.