Senior Product Designer

Job Description :

What you'll be able to do : The Customer Service Division Tech team is looking for a high-impact and versatile Senior Product Designer. The candidate must be collaborative by nature-willing to lead, execute, optimize and adjust both work product and processes-based on feedback and input from a number of stakeholders. You'll have to be passionate about user experience and want to take advantage of working with highly collaborative and talented team members. You'll have the opportunity to create and transform digital experiences for both internal and external audiences being offered the leading edge in automotive technology and supporting solutions. Balancing the business needs while always keeping our users and their goals in mind will be paramount. You will be responsible for guiding the user experience across website strategy inclusive of web-based software. You'll work with several product teams across and will be expected to take a leadership role working with multiple designers.

You will :

• Strong knowledge of Interaction Design, Service Design, Design Excellence, Information Architecture, and / or Pro in Figma.
• Evangelize UX practices across a portfolio of projects, and be a strong voice for Human Centered design, supported by a growing team of talented designers and leaders.
• Provide design guidance and support to designers deployed to cross-functional groups responsible for multi-team, digital products. Mentor designers to support their growth as UX practitioners. Contribute to the inclusive culture of the larger Digital team.
• Advocate user-centered design perspectives for your areas of focus that are informed by business needs and technical feasibility.
• Provide consistency in approach, and integrity in usability and accessibility, across design efforts with multiple products units.
• Drive the delivery of design work, raising the bar for team-wide, human-centered approaches.
• Work cross functionally with leaders and colleagues to define, and execute against, strategy and projects.
• Engage in project planning and scoping to support business needs and design opportunities, setting teams up for success.
• Balance user needs, business objectives, and technical feasibility to solve problems effectively, with a focus on delivering high quality experiences.
• Concept, design, test, launch and refine new products and services through systems thinking that solve known and emergent user needs.
• Support design efforts for a data-driven, test & learn program, while incorporating analytics.
• Work with stakeholders to proactively identify problems & solutions.
• Support design leadership team on communication and presentation needs.

Skills Required :

Experience Required :

Experience Preferred :

Education Required :

Additional Information :

#LI-SK8 #LI-Hybrid

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.