Astra Associate Clinical Officer (ACO)

Job Description

Job Description

Department : Leadership Job Status : Full Time

FLSA Status : Exempt Reports to : Chief Clinical Officer

Supervisory Position : Yes

Amount of Travel Required : Primarily local travel between offices

Work Schedule : Primarily Monday through Friday, with adaptable hours to maintain consistent leadership presence and support for Astra’s 24 / 7 clinical and operational teams.

POSITION SUMMARY

The Associate Clinical Officer serves under the direction of the Chief Clinical Officer to lead, implement, and optimize the organization’s continuum of crisis response and recovery services for adults, youth, and families. This position provides oversight of Certified Community Behavioral Health Clinic (CCBHC) crisis and substance use treatment services, including 24 / 7 crisis centers, social detox, residential and outpatient recovery services. This position assists the CCO in executing Astra’s clinical strategy, translating vision into operational excellence across programs, and ensuring alignment and integration between crisis, recovery services, and the broader clinical continuum.

ESSENTIAL FUNCTIONS

Strategic & Program Leadership

• Support the CCO in providing leadership and strategic direction for an integrated, high-quality crisis and recovery continuum that meets CCBHC, CARF, and state licensing standards, while demonstrating measurable improvements in access, safety, and clinical outcomes.
• Lead and assist in the coordination of mobile crisis response, 24 / 7 crisis call lines, walk-in / urgent care services, short-term crisis stabilization, the Crisis Intervention Center (CIC), and the Youth Crisis & Recovery Center (YCRC) to ensure a seamless continuum of care.
• Provide operational leadership for Astra Recovery, including outpatient, intensive outpatient, and residential programming for substance use and co-occurring behavioral health needs.
• Utilize data and outcome metrics to guide program performance, quality improvement initiatives, and service expansion efforts.

Operational & Fiscal Accountability

Clinical & Quality Excellence

Workforce Leadership

General Duties

POSITION QUALIFICATIONS

Education / Licensure :

Experience :

KNOWLEDGE / SKILLS / ABILITIES :

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 – 2.5+ hrs / day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs / day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs / day)

Physical Demands Lift / Carry

Stand (F) 10 lbs. or less (F)

Walk (F) 11 – 20 lbs. (O)

Sit (F) 21 – 50 lbs. (O)

Manually Manipulate (O) 51 – 100 lbs. (O)

Reach Outward (O) Over 100 lbs. (O)

Reach Above Shoulder (O)

Climb (O) Push / Pull

Crawl (N) 12 lbs. or less (F)

Squat or Kneel (O) 26- 40 lbs. (O)

Bend (F) 41 – 100 lbs. (N)

Other Physical Requirements :

Must be able to drive to various office and partner locations.

SUPERVISORY RESPONSIBILITIES

Key supervisory responsibilities include :

Team Leadership

Performance Management

Resource Allocation

Decision Making

Communication

Hiring and Training

Compliance and Safety

WORK ENVIRONMENT

Work is performed in a crisis and recovery treatment setting with regular interaction with clients and staff. Exposure to high-stress, potentially volatile or aggressive situations in the treatment environment may occur. Prolonged desk and computer work most of the time, along with frequent in-person internal and community meetings.