Talent.com
Customer Liaison/Appointment Setters
Customer Liaison/Appointment SettersProSolar • Fort Lauderdale, FL, US
Customer Liaison / Appointment Setters

Customer Liaison / Appointment Setters

ProSolar • Fort Lauderdale, FL, US
30+ days ago
Job type
  • Full-time
Job description

Customer Experience Specialist

Were more than just a workplace. Were a family.

We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you, and to create a work environment thats satisfying - one where youll look forward to coming to everyday. Start your journey with us by browsing available jobs. Attention : Please apply to one position only. If more than one application is submitted then only the last application will be processed.

Job Description

Are you ready to make a difference with every phone call? Join our vibrant call center team as a Customer Experience Specialist! In this role, youll be the friendly voice that guides our customers through their inquiries, transforming challenges into delightful home solutions.

Youll connect with people from all walks of life, providing top-notch support and building lasting relationships. With a focus on creativity and teamwork, every day will bring new opportunities to shine and showcase your problem-solving skills. Were not just looking for employees; we want passionate individuals who thrive on making connections and delivering exceptional service!

If youre ready to embark on a rewarding journey where your contributions truly matter, apply now and help us create unforgettable customer experiences!

NO COLD CALLING!!!!!! ALL INBOUND, INTERESTED CLIENTS.

Supervisory Responsibilities :

  • No

Essential Duties, Functions, and Core Accountabilities :

  • Schedules meetings between prospective clients and sales representatives
  • Keeps a detailed log of calls including those that are not answered
  • Attempts to contact prospective clients whom they have been unable to contact
  • Inform the manager of recurrent product related complaints that warrant addressing
  • Accurately document all communication in CRM
  • Attend sales team meetings and training sessions as directed by management
  • Follow up with leads converting them to Appointments
  • Other duties as assigned
  • Requirements

    Requirements, Education, Qualifications, Skills, and Experience :

  • High school diploma or equivalent.
  • Must speak fluent Spanish.
  • Excellent communication, interpersonal and computer skills, have outstanding listening and attention to detail, excellent phone etiquette, professional and courteous disposition, and be persuasive and results-oriented.
  • Ability to maintain the confidentiality of company and partner information.
  • Experience in cold calling, cold messaging, or cold emailing.
  • Have basic entrepreneurial traits, including high-level logical thinking and problem-solving.
  • Extremely professional on the phone and via text. Types fast and accurately. Can spell very well and learn our brand and voice quickly.
  • Must have excellent organizational skills and the ability to excel at details, multi-tasking, and working under pressure.
  • Must be able to pass a background, credit check, and drug screen.
  • Physical Demands and Working Conditions :

  • Work is performed in a temperature-controlled office environment or travels via vehicle.
  • While performing the duties of this job, the employee is required to ambulate, sit and / or stand in various intervals throughout the work shift
  • May occasionally lift and or carry up to 20 lbs.
  • Use of computer, phone, copier, and other office equipment during the day.
  • While performing the duties of this job, occasionally required to use hand to handle, touch and use tools, reach with hands and arms, bend, stoop, twist, lift, reach, push, pull, grasp, balance, talk, hear, and ambulate during employment.
  • Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and an ability to adjust focus.
  • Employees may be required to travel for business purposes.
  • Benefits

    Compensation & Benefits :

  • Long term stability in a fast-growing industry
  • Competitive compensation
  • Paid Holidays
  • Generous 401(k) option
  • Dental insurance
  • Employer Paid Basic Life and AD&D Insurance
  • Employer Paid Long Term Disability
  • Optional Employee Paid - Voluntary Benefits
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Opportunity for career development and advancement with a rapidly growing company
  • High-energy, fun, and friendly culture
  • Benefits Package available after 60 days of employment. However, some items are subject to meeting eligibility.

    ProSolar Group LLC is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At ProSolar Group LLC we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone.

    We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. If you have a disability or special need that requires accommodation, please let us know.

    Create a job alert for this search

    Setter • Fort Lauderdale, FL, US

    Related jobs
    Customer Relationship Lead

    Customer Relationship Lead

    VirtualVocations • Boca Raton, Florida, United States
    Full-time
    A company is looking for a Customer Relationship Lead.Key Responsibilities Collaborate with stakeholders to summarize complex incidents and develop corrective plans Provide results and recommend...Show more
    Last updated: 2 days ago • Promoted
    Customer Fulfillment Representative

    Customer Fulfillment Representative

    VirtualVocations • Miami, Florida, United States
    Full-time
    A company is looking for an Associate Customer Fulfillment Representative.Key Responsibilities Handle incoming phone calls for order placement and provide customer information on product availabi...Show more
    Last updated: 1 day ago • Promoted
    Patient Engagement Advocate

    Patient Engagement Advocate

    VirtualVocations • Fort Lauderdale, Florida, United States
    Full-time
    A company is looking for a Patient Engagement Center Advocate.Key Responsibilities Respond to incoming phone calls and schedule patient appointments in the EMR system Document patient requests a...Show more
    Last updated: 30+ days ago • Promoted
    Appeals and Grievances Specialist

    Appeals and Grievances Specialist

    VirtualVocations • Hialeah, Florida, United States
    Full-time
    A company is looking for an Appeals & Grievances Specialist, working remotely in the Pacific Time Zone.Key Responsibilities Facilitates research and resolution of appeals, grievances, and complai...Show more
    Last updated: 30+ days ago • Promoted
    Patient Access Representative

    Patient Access Representative

    VirtualVocations • Miami, Florida, United States
    Full-time
    A company is looking for a Patient Access Representative-Intermediate.Key Responsibilities Handle a high volume of patient and clinical business calls, averaging 60-65 calls per day Complete reg...Show more
    Last updated: 30+ days ago • Promoted
    Customer Liaison Appointment Setter

    Customer Liaison Appointment Setter

    ProSolar • Fort Lauderdale, FL, US
    Full-time
    Customer Liaison Appointment Setter.Are you ready to make a difference with every phone call? Join our vibrant call center team as a Customer Experience Specialist! In this role, you'll be the frie...Show more
    Last updated: 30+ days ago • Promoted
    Massachusetts Licensed Patient Onboarding Specialist

    Massachusetts Licensed Patient Onboarding Specialist

    VirtualVocations • Hialeah, Florida, United States
    Full-time
    A company is looking for a Patient Onboarding Specialist with a MA Pharmacy License.Key Responsibilities Enroll eligible patients into the partner health system pharmacy program Perform benefit ...Show more
    Last updated: 3 days ago • Promoted
    Canvasser / Appointment Setter

    Canvasser / Appointment Setter

    SOLAR CHAMPS LLC • Hollywood, FL, US
    Full-time
    Solar Champs is a rapidly growing solar energy company based in Hollywood, FL.We specialize in providing homeowners with sustainable solar solutions, reducing energy costs, and promoting environmen...Show more
    Last updated: 30+ days ago • Promoted
    Onboarding Specialist

    Onboarding Specialist

    VirtualVocations • Miami, Florida, United States
    Full-time
    A company is looking for an Onboarding Specialist.Key Responsibilities Onboard customer Google Ads accounts and manage existing implementations Create presentations from paid search data to demo...Show more
    Last updated: 30+ days ago • Promoted
    Onboarding & Implementation Manager

    Onboarding & Implementation Manager

    VirtualVocations • Miami, Florida, United States
    Full-time
    A company is looking for an Onboarding & Implementation Manager.Key Responsibilities Lead and manage the full lifecycle of the customer onboarding process through go-live Coordinate internal rea...Show more
    Last updated: 3 days ago • Promoted
    Patient Contact Specialist

    Patient Contact Specialist

    VirtualVocations • Boca Raton, Florida, United States
    Full-time
    A company is looking for a Patient Contact Specialist to support patient access and care through appointment scheduling and information management. Key Responsibilities Schedule, cancel, and confi...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Tamarac, Florida
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 9 days ago • Promoted
    Patient Scheduling Liaison

    Patient Scheduling Liaison

    VirtualVocations • Miami, Florida, United States
    Full-time
    A company is looking for a Patient Scheduling Liaison to work remotely in the United States.Key Responsibilities Schedule patients for evaluations and treatments based on medical needs Gather ne...Show more
    Last updated: 2 days ago • Promoted
    Sales & Onboarding Specialist

    Sales & Onboarding Specialist

    VirtualVocations • Hialeah, Florida, United States
    Full-time
    A company is looking for a Sales & Onboarding Specialist.Key Responsibilities Conduct onboarding calls, schedule new appointments, and nurture leads in the pipeline Manage and optimize CRM for l...Show more
    Last updated: 4 days ago • Promoted
    Complaint and Appeals Coordinator

    Complaint and Appeals Coordinator

    VirtualVocations • Boca Raton, Florida, United States
    Full-time
    A company is looking for a Coordinator, Complaint & Appeals - Work From Home.Key Responsibilities Review and process appeals filed by participating providers Assist with adherence to regulatory ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Onboarding Team Lead

    Customer Onboarding Team Lead

    VirtualVocations • Fort Lauderdale, Florida, United States
    Full-time
    A company is looking for a Customer Onboarding Team Lead to manage and enhance its onboarding programs for new and existing customers. Key Responsibilities Lead the Rapid Rollout and Rapid Refresh...Show more
    Last updated: 1 day ago • Promoted
    Sales and Onboarding Specialist

    Sales and Onboarding Specialist

    VirtualVocations • Hialeah, Florida, United States
    Full-time
    A company is looking for a High Ticket Closer to join their remote sales team.Key Responsibilities Conduct onboarding calls, schedule new appointments, and nurture leads in the pipeline Manage a...Show more
    Last updated: 30+ days ago • Promoted
    Customer Onboarding Manager

    Customer Onboarding Manager

    VirtualVocations • Fort Lauderdale, Florida, United States
    Full-time
    A company is looking for a Customer Onboarding Manager.Key Responsibilities Guide customers through successful onboarding and implementation of solutions Develop and deliver comprehensive traini...Show more
    Last updated: 30+ days ago • Promoted