MW Partners is currently seeking a Customer Solutions Representative to work for our client who is a well-known leading utilities company.
Responsibilities and duties :
- General knowledge of Company and department policies procedures rules rates and tariffs and customer programs.
- Typically possesses zero to three years experience resolving problems for customers and answering customer questions regarding Company programs policies and procedures.
- Under direct supervision processes incoming orders.
- Receives evaluates and answers customer inquiries (phone or correspondence) in a timely manner. Works within established guidelines.
Requirements
High School DiplomaMust have MS Office (Word Excel Outlook PowerPoint) experience - basic levelMust also have basic level experience in mail sorting printing scanning schedule appointments answering phones.Desired Skills
Bilingual (English / Spanish)Proficiency in Microsoft Office and internet-based applicationsStrong customer service and communication skillsAbility to multitask and prioritizeAttention to detail and organizational skillsFor a confidential discussion or to find out more contact Snehita on or apply now.
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1