Job Description
Job Description
Benefits :
- Employee discounts
- Flexible schedule
- Training & development
Position Summary :
We are seeking a highly organized, customer-focused, and energetic Salon Coordinator / Manager to oversee the daily operations of our salon. This individual will be the face of our business, responsible for delivering exceptional customer service, managing staff schedules, maintaining inventory, and ensuring a seamless client experience.
Key Responsibilities :
Client Experience & Front Desk Operations
Greet and check in clients with professionalism and warmthManage appointment bookings via phone, email, and online systemHandle client concerns or complaints with diplomacy and efficiencyPromote retail products and upsell services when appropriateStaff Management & Scheduling
Create and manage staff schedules, ensuring proper coverageAssist with on boarding, training, and mentoring team membersConduct regular team meetings to communicate updates, goals, and feedbackSupport a positive team culture and address interpersonal issues as neededAdministrative & Financial Oversight
Maintain daily cash register and reconcile end-of-day transactionsManage client records and ensure confidentialityOversee payroll submissions and staff timekeepingAssist in budgeting, cost control, and achieving revenue targetsInventory & Supply Management
Monitor inventory levels for products and suppliesPlace orders with vendors and manage deliveriesConduct regular stock checks and ensure storage areas are organizedMarketing & Promotion
Assist with salon promotions, events, and marketing campaignsManage social media accounts (optional depending on role scope)Track client satisfaction and encourage return visits and referralsQualifications :
High school diploma or equivalent; college education preferredMinimum 2 years of experience in a salon, spa, or hospitality environmentPrevious experience in a supervisory or management role is highly desirableProficiency with salon software (e.g., Mindbody, Vagaro, or similar)Strong organizational and multitasking skillsExcellent communication and interpersonal abilitiesA passion for beauty, wellness, and delivering high-quality serviceWork Environment & Schedule :
Fast-paced salon environment with frequent client interactionMust be available to work evenings, weekends, and holidays as neededPhysical requirements include standing, walking, and occasional liftingCompensation & Benefits :
Competitive hourly wage or salary (based on experience)Commission or bonus opportunitiesEmployee discounts on services and retail productsPaid time off and other benefits (if applicable)To Apply :
Please submit your resume and a brief cover letter explaining your interest and qualifications for this position to [blohomewood@bloblowdrybar.com].