Sales Assistant / Office Administrator

Description:

Role Summary

Summary and overall objectives of the job.

The Sales Assistant / Office Administrator will provide administrative support to the sales and operations teams in order to deliver the highest level of service to Rand’s customers throughout the sales cycle and order fulfillment. Service encompasses responsiveness, professionalism, warmth and care, and work product - all to be exceptionally executed. This position is an intermediate level role with potential to refine their proven leadership skillset.

Essential Functions

Sales Assistant Responsibilities

• Perform general data entry tasks.
• Review open orders, obtain order acknowledgements and work with colleagues to resolve all issues and communicate any and all changes to appropriate personnel.
• Process new sales orders, submit for contract review and follow until CR is submitted to Purchasing.
• Complete new customer forms and set-up into the database.
• Obtain price/lead-time quotes for services required.
• Track invoices, PODs, CoCs, etc.
• Provide back-up administrative support to Account Managers and other staff.
• Answer, screen, and route phone calls to the appropriate team member in a timely manner.

Office Administrator Responsibilities

• Handle and verify office invoices.
• Manage interactions with WeWork.
• Oversee and record manager's personal expenses.
• Manage maintenance requests.
• Handle building access and key issues.
• Resolve Wi-Fi concerns.
• Coordinate cleaning services.
• Collaborate with Doug Newman/IT to request IT equipment.
• Purchase office supplies as needed.
• Submit descriptions and receipts for office purchases to the Finance Team monthly.
• Book meeting rooms and arrange lunch and dinner reservations.
• Assist in organizing and coordinating visits from Rand.
• Welcome and orient new employees and arrange their necessary access.
• Prepare and provide required equipment to new employees
• Introduce new employees to Biznet.

Core Competencies

• Ability to work well within a team and cross functionally.
• Outstanding written and verbal communications skills.
• Demonstrated ability to master new duties and follow written work instructions.
• Excellent attention-to-detail and follow-through.
• Strong analytical ability and demonstrated problem solving skills.
• Demonstrated ability to respond appropriately and professionally to customers and colleagues in situations of conflict.
• Ability to prioritize tasks, meet deadlines and work independently in a fast-paced environment; able to work under pressure.
• Goal-oriented, ambitious, and extremely motivated.
• Leadership characteristics.

Requirements:

Education and/or Experience and Physical Requirements

High School or GED equivalent, Bachelor’s Degree preferred.

2+ Years of Administrative support experience in the supply chain industry.

At least 4 years of education and work experience (preferably in the electronic components/computer parts industry).

Intermediate level in Microsoft Office Suite: Outlook, Excel, Word, and PowerPoint.