Maine Licensed Crisis Team Lead

A company is looking for a Relief Team Lead for the Maine Crisis Line.

Key Responsibilities

Provide client and administrative support for the Maine Crisis Line

Answer calls during high call volume periods while overseeing team operations

Exercise leadership skills in managing staff and program administration

Required Qualifications, Training, and Education

Associate degree required; Bachelor's degree preferred

One year or more of crisis-related experience preferred

Ability to earn the MHRT-CSP certification within 30 days of employment

Previous experience in a call center or customer service environment is a plus

Must pass a criminal background check and not be on state or federal suspension lists