Program Assistant

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

The Pyramid Safe Haven is a 125-bed, low-barrier shelter operated by BronxWorks for chronically street-homeless single adult men. Located in the Melrose section of the Bronx, Pyramid follows a Housing First model and provides on-site services including case management, psychiatric and medical care, substance use counseling, meals, showers, and housing placement support. Referrals are made exclusively through NYC's Street Homeless Outreach Teams. The program focuses on building trust and engagement while supporting clients in transitioning into stable, long-term housing.

RESPONSIBILITIES

• Pick up and deliver packages, proposals, and reports. Errands throughout the city may be required on amoment's notice.
• Enter client and program data into computer databases and other tracking systems.
• Ensure that databases are up-to-date and data is properly entered.
• Generate statistical reports.
• Gather information needed for proposals, reports and program management, including inventories and fixed asset registers
• Ensure that client files contain required paperwork and information.
• Assist with direct service to clients including screening, registration, intake and follow-up.
• Update information on community resources (e.g., bulletin boards, ACES manual).
• Attend community events to publicize agency services.
• Assist in the preparation of mailings.
• Provide general clerical support, including filing, faxing, word processing, typing, photocopying and sorting mail.
• Answer telephones, relay messages and greet clients and other visitors.
• Collect and alphabetize staff time sheets.
• Attend meetings and training sessions on tracking systems.
• Organize special events, including program celebrations, client trips, etc.
• Perform additional duties as assigned.

PROGRAM SPECIFIC RESPONSIBILITIES

QUALIFICATIONS

SKILLS / ABILITIES

PHYSICAL REQUIREMENTS

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

#INDMID