Veteran Services Administrative Coordinator
The CitadelCharleston30+ days ago
Job descriptionThe ability to learn and follow complex procedures and detailed policies is required. Knowledge of and the ability to use computerized management information systems (databases) are required. Considerable data entry work is required. The position requires extended periods of time at a computer station and extensive utilization of information displayed on a computer monitor. High-level problem-solving skills and ability to provide exceptional customer service. Commitment to student development and success. Associate's degree or a minimum of two (2) years equivalent work experience related to higher education and / or student services. Understanding of the needs of first time and non-traditional students. Excellent attention to detail. Must be skilled in Microsoft Office, filing system and proper documentation of records. Must be adaptable to performing under moderate to heavy levels of stress imposed by frequent deadlines, peak workloads and student / public contact. Knowledge of VA educational benefits. Experience working with military service members.
The Veteran Student Success Center (VSSC) is accepting applications for a full-time hourly temporary, Veteran Services Administrative Coordinator. Under general supervision of the Associate Director, this position will perform a variety of administrative functions as assigned.
Primary Duties and Responsibilities
- Counsels veterans and military-connected students on the services and resources available to them across campus and surrounding community.
- Provides administrative support services, including but not limited to, filing and purging records, processing incoming and outgoing mail, managing the front office.
- Provide assistance to prospective students and parents with general inquiries about Veteran education benefits via phone, email, or in person.
- Assist with reporting of student enrollment information at the beginning of each term and reviewing schedule adjustments throughout the semester.
- Assist with organization of veteran / student-related files, while maintaining maximum confidentiality by adhering to FERPA regulations.
- Responsible for the daily management of the student lounge including supply ordering and stocking.
- Ability to interact in an effective and appropriate manner with diverse populations.
- Perform other job-related duties as assigned.
SKILLS
MINIMUM ACCEPTABLE QUALIFICATIONS
PREFERRED
Create a job alert for this search
Administrative Coordinator • Charleston