Member Services / Front Desk Receptionist ( Cary & Raleigh Location )

Job Description

Job Description

Benefits :

• Bonus based on performance
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Job Duties & Responsibilities

KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. Its the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.

This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location.

RESPONSIBILITIES : CENTER OPERATIONS

OUTBOUND CALLS

SKILLS / QUALIFICATIONS

BONUS

Sphere of Interaction

This position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed.

DNA / COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies :

High Standards

Natural Leader

Leads by Example

Passionate

Command Presence

Teacher

Professional

Performer

Mentor

Planning / Organizing

Oral Communication

Written Communication

Teamwork

Coachable / Low Ego Mindset