Public Safety / Security Shift Coordinator (Nights)

Public Safety / Security Shift Coordinator

At Houston Methodist, the Public Safety / Security Shift Coordinator position is responsible for assigned activities of the Public Safety / Security department. In addition to performing the duties and functions of Security Officer, this position provides assignments, leads investigations and reviews reports for accuracy and thoroughness, staff protection, traffic control assignments, and emergency response services. This position provides Public Safety / Security to patients, visitors, physicians, and employees. This position exercises sound judgment and is self-motivated to work with limited supervision. The Public Safety / Security Shift Coordinator position must be flexible to work shift assignments, which includes all shifts and weekends. This position utilizes camera and card access systems.

PEOPLE ESSENTIAL FUNCTIONS

• Utilizes clear communication using professional telephone etiquette. Communicates effectively with management and coworkers on tasks, processes and procedures. Role models excellent, clear and professional communication skills to achieve mutual understanding and problem resolution, while providing the highest quality service during every patient, visitor and staff encounter.
• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance. Makes contributions to the work effort as a whole. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
• Coordinates training, offers direction and develops skills of team members and continually assists with improving skills, performance and outcomes, orientation of department personnel. Monitors competency completion for onboarding hires, as appropriate.
• Serves as the primary resource for staff in all areas of service that the department performs. Interfacing with department staff to provide feedback to management on team member's performance and conduct. Collaborates / supports management for improvement of employee satisfaction, implementation of protocols and objectives with team members to result in optimization of staff performance, teamwork, patient safety, and customer service.

SERVICE ESSENTIAL FUNCTIONS

QUALITY / SAFETY ESSENTIAL FUNCTIONS

FINANCE ESSENTIAL FUNCTIONS

GROWTH / INNOVATION ESSENTIAL FUNCTIONS

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

WORK EXPERIENCE

LICENSES AND CERTIFICATIONS - REQUIRED

LICENSES AND CERTIFICATIONS - PREFERRED

KNOWLEDGE, SKILLS, AND ABILITIES

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

ON-CALL

On Call

TRAVEL

Company Profile :

Houston Methodist Cypress Hospital opened in March 2025 as our ninth location, bringing leading technology and compassionate care to the rapidly growing U.S. 290 corridor. Licensed for 276 beds, the hospital offers advanced innovations that enhance communication among patients, physicians, staff and families, reflecting our commitment to excellence every day. Houston Methodist is an Equal Opportunity Employer.