Key Responsibilities
- Provide individual and group career counseling, virtually and in-person, on topics including career exploration, transferable skills, resume preparation, professionalism, and networking
- Design and deliver career development programs and workshops in collaboration with academic departments and employers
- Serve as liaison to assigned colleges and departments, building strong relationships with faculty, student groups, and community partners
- Facilitate classroom presentations and outreach activities to promote career readiness
- Develop online resources, promotional materials, and tools to support student success
- Supervise peer ambassadors, interns, or student assistants as needed
Knowledge, Skills & Abilities
- Skilled in the development and use of virtual and on-line, distance-learning employment-related tools and resources
- Knowledge of software applications: such as word processing, spreadsheet, power point and database management
- Demonstrated knowledge of principles of individual and group behavior, career development, and counseling techniques
- Ability to analyze complex situations accurately and adopt effective courses of action
- Ability to effectively establish and maintain cooperative working relationships
- Possess excellent customer service and public relations skills and experience in effectively networking with faculty, staff, administrators, and employers strongly desired
- Ability to advise students individually or in groups on varied and complex matters; ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature
- Ability to analyze complex situations accurately and adopt effective courses of action
- Thorough knowledge of English grammar, business writing, punctuation, and spelling
- Ability to present clear and concise information orally and in written reports
- Ability to compose and appropriately format correspondence and prepare statistical reports
- Ability to develop and coordinate career/employment programs for students while interfacing effectively with faculty, deans and employers
- Ability to maintain confidentiality and appropriately handle sensitive communications with employees, employers and external agencies
- Excellent team work, customer service, and public relations skills
- Ability to function successfully in a detail-oriented environment, handle multiple work priorities, and manage projects
Required Qualifications
- Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
- Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling
Preferred Qualifications
- Master’s Degree in counseling psychology or a related field
- Three (3) years of experience advising or counseling students in a higher education setting
- Experience with program management, setting basic milestones, identifying resource needs, and team development
- Three (3) years of experience in developing, implementing, and administrating in-person, hybrid, and live programs relevant to career development, counseling, or employment
- Certified to administer and interpret career assessments (Strong, MBTI)
Compensation
Classification: Student Services Professional III
Anticipated Hiring Range: $5,853/month
CSU Salary Range: $5,540/month - $7,893/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.