FSS Specialist

Job Description

Job Description

SUMMARY

The Family Self-Sufficiency (FSS) Specialist is responsible for developing and delivering a broad range of counseling and referral services for residents of all ages and conditions within the Housing Agency's FSS program. Performing a variety of tasks assisting with the planning, implementing and monitoring activities, documenting and reporting program results. This position reports directly to the Client Services Acting Assistant Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and / or skills required. Other duties may be assigned.

• Work closely with public and private community agencies that provide services and support to FSS program. Participates in establishing procedures for recruitment and selection of FSS program participants.
• Establish and monitor the escrow account information within the Elite system, ensure the accuracy of the credit calculations, ensure that accurate deposits are made.
• Develop additional incentives related to the escrow account.
• Develop and promote local strategies to connect HCVP recipients with public and private resources. Specifically, network resources to obtain supportive services for clients related to child care, transportation, health services, financial or household management, homeownership, educational and job training opportunities.
• Coordinate the execution of the FSS contract of participation and termination of contract.
• Processes resident FSS applications, screens applicants and determines eligibility.
• Help facilitate the Agency's effort to make families self-sufficient with social, community and other public agencies that provide assistance to the FSS program.
• Participates in meetings that provide residents information on the FSS program. Works with committees and sees that activities are performed in a timely manner.
• Participates in orientation to inform interested and selected participants about FSS program goals and objectives.
• Conducts one-on-one interviews with FSS participants, prepares contracts, prepares needs assessments, and makes referrals.
• Coordinates services needed by individual FSS participants, provides counseling and monitors family compliance with participation contract. Performs initial and periodic re-examinations of FSS participants and non-participants and makes any required rent adjustments.
• Participates in the preparation of annual reports on results of FSS program by individual participants.
• Compiles forms, reports, letters, etc., and establishes and maintains files on FSS participants and non-participants. Prepares proposals for services needed.
• Performs other related duties as assigned

Education and / or Experience

Bachelor’s Degree in Social Sciences, Social Work, Human Services, or a related field with three to four years of experience in public housing, Section 8, and case management. Experience in case management in social services is highly desirable and preferred. An equivalent combination of education and experience may be considered.

Mandatory Requirements

Must have a valid Louisiana Driver’s License and meet the requirements to be an authorized driver of HANO’s fleet vehicles.

Technical Skills

Ability to learn and use in house, HANO software and databases. Proficient with preparing and executing high-quality written deliverables. Proficient with personal computers and PC based software such as Microsoft® Word, Excel, Project, PowerPoint and Access. Excellent written and verbal communication skills and analytical skills, with the ability to read, interpret, and develop statistical reports and calculations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, and walk. While the work is primarily sedentary, excessive walking, standing, bending, and carrying of items such as books, binders, files, and documents is required. The employee must occasionally lift and / or move up to 25 pounds.

EEO POLICY STATEMENT

HANO provides equal employment opportunity to all individuals regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, religion, physical or mental disability, sex (including pregnancy, childbirth, or related medical conditions), gender identity, or gender expression results of genetic testing, or service in the military or veteran status or any other status protected under applicable federal, state or local law. Discrimination of any type will not be tolerated.