A company is looking for a Healthcare Customer Service Representative working remotely in Tennessee.
Key Responsibilities
Recommend upgrades to health plans based on product and brand knowledge
Conduct research and make outbound calls to answer customer inquiries about health care benefits and eligibility
Assist members in accessing and understanding their online health accounts and locating healthcare providers
Required Qualifications
6 months or more of customer service experience
Integrity to follow HIPAA guidelines on patient privacy
High school diploma or equivalent
Computer experience
15 mbps)
Customer Service Representative • Hamilton, New Jersey, United States