Property & Casualty Claims Manager

Job Description

Job Description

About the Role

We are seeking a highly skilled and experienced Claims Manager to oversee property and liability claims across our national real estate portfolio. This role is critical to managing complex claims within large deductible and retention insurance programs, including those involving a captive. The ideal candidate will have prior experience in-house at a mid-sized to large company, third party claims management firm and / or insurance carrier and be comfortable navigating sensitive claims matters with internal and external stakeholders.

Key Responsibilities

• Manage end-to-end claims process for property and liability incidents, including intake, investigation, documentation, and resolution.
• Coordinate with internal legal counsel, outside attorneys, brokers, carriers, third-party administrators (TPAs), and other stakeholders, as needed.
• Ensure timely and accurate claims reporting and compliance with policy terms and regulatory requirements.
• Monitor and analyze claims trends to identify risk mitigation opportunities.
• Maintain claims records and prepare regular reports for senior leadership.
• Support litigation management, including addressing discovery requests, and settlement negotiations, as needed.
• Collaborate with finance and accounting teams on claims-related reserves and recoveries.
• Participate in insurance program renewals, acquisitions and divestitures, and provide claims data as well as analysis and insights on material claims trends.

Qualifications

Preferred Attributes

About Standard Communities

Standard Communities is a leading owner, investor, and developer of affordable and middle-income housing. As one of the largest owners of affordable housing in the U.S., we believe housing is a pathway to prosperity. We deliver high-quality, sustainable homes that foster community and offer our 75,000+ residents the opportunity to build brighter futures.

With over $6 billion in assets under management and a portfolio of nearly 30,000 units across 200 properties in 22 states + Washington, D.C., our team blends nationwide scale with local expertise. As a Certified B Corporation and California Benefit Corporation, we value high performance, social responsibility, and innovation. Headquartered in Los Angeles and New York, with offices across the country, we’re driven by a shared mission : to transform housing, empower residents, and strengthen communities. We don’t just build housing—we build opportunities. If you’re passionate about real estate, community impact, and professional growth, we’d love to hear from you.

At Standard Communities, we value urgency in execution, precision in our work, and empathy in our interactions. These core principles guide us in how we build, collaborate, and grow together.

Standard Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.