Job Description
Job Description
Our client is seeking a Senior Systems Engineer to design, implement, and maintain essential IT infrastructure. This position is ideal for an experienced and hands-on professional with expertise in Microsoft technologies and network security - and telephony systems experience and AI integrations experience are preferred.
This is a contract-to-hire role, and is onsite 5 days a week in Oakland, CA.
Key Responsibilities :
- Serve as technical escalation for complex IT infrastructure issues.
- Design, deploy, and optimize IT systems, ensuring security and reliability.
- Manage enterprise applications, virtual environments, and networks.
- Oversee telephony systems, including AI-enabled integrations.
- Drive security management protocols and best practices.
- Mentor team members and collaborate across departments.
Top Skills Required :
Microsoft Ecosystem Expertise : Advanced proficiency with Microsoft technologies (Azure, Active Directory, Microsoft 365, Intune, etc.).Security Knowledge : Strong foundation in network security, and telephony experience preferred.ITIL framework understanding for streamlined change and incident management.Nice-to-Have Skills :
Telephony + AI Integration – Experience with ShoreTel and / or Cisco telephony systems, plus familiarity with AI integrations for features like language identification or switching.Familiarity with virtualization tools, including VMware and Hyper-V.Qualifications :
Bachelor’s in IT or comparable experience (7+ years in infrastructure engineering).Proficiency in automation tools (e.g., PowerShell, Python).Relevant certifications (e.g., Microsoft, Security+, ITIL).