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Client Service Specialist

Client Service Specialist

RandstadNew York, NY, US
17 days ago
Job type
  • Permanent
Job description

Job Description

Job Description

We are looking for a Client Service Representative to join our team. In this role, you will be the face of our company, managing daily mailroom and shipping operations while providing exceptional customer service. If you're a proactive problem-solver with a knack for multitasking and a strong commitment to quality, we want to hear from you.

salary : $19 - $22 per hour

shift : First

work hours : 8 AM - 5 PM

education : High School

Responsibilities

Responsibilities

Customer Service & Communication : Provide excellent customer service by promptly responding to all management and client requests via email, phone, text, and in-person communication.

Operational Management : Handle all shipping and mailroom duties, including lifting and moving packages up to 50 lbs.

Problem-Solving : Proactively identify and resolve potential problems or customer concerns, escalating issues to your supervisor as needed.

Team Collaboration : Attend cross-functional training to ensure you can provide seamless coverage when short-staffed.

Flexibility : Be ready to adapt to a changing work environment, as your site responsibility and location may change based on client and / or division needs.

Qualifications

Education & Experience : A High School Diploma, GED, or equivalent experience is required, along with less than one year of related experience.

Technical Skills : Basic computer skills and technical knowledge are essential.

Key Attributes : You must have the ability to multitask, prioritize, and meet deadlines with minimal supervision.

Skills

  • Client Service

Qualifications

  • Years of experience : 1 year
  • Experience level : Experienced
  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including : medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

    This posting is open for thirty (30) days.

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    Client Service Specialist • New York, NY, US

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