Position Overview :
The Benefits Coordinator is responsible for the effective administration of employee benefit programs, ensuring compliance with company policies and relevant laws. This role manages day-to-day benefits activities including enrollments, life event changes, claims processing, employee inquiries, and vendor coordination. The Benefits Coordinator works closely with HR, payroll, finance, and IT to deliver a seamless experience for both new and existing employees.
The ideal candidate is organized, detail-oriented, and proactive, with strong communication skills and a solid understanding of benefits processes and systems. This role also supports onboarding, offboarding, and various HR operational tasks to ensure smooth transitions and timely service.
They will collaborate with HR, payroll, and other departments to ensure a smooth and effective benefits experience for all employees. This position requires a proactive individual who can manage multiple priorities in a fast-paced environment while providing exceptional customer service and support to employees.
Primary Responsibilities
Benefits & Leave Administration
- Serve as the primary point of contact for employee benefit questions, concerns, and issue resolution.
- Coordinate directly with benefit providers to resolve claims and coverage issues.
- Perform quality checks of benefit enrollment data and process special enrollments due to qualifying life events.
- Track and follow up on Evidence of Insurability (EOI) requirements.
- Maintain and audit benefits records for medical, dental, vision, life insurance, and other plans.
- Manage benefits-related invoicing, coding, and vendor payments.
- Facilitate and coordinate annual Open Enrollment, including communications and follow-up.
- Administer and track employee leaves of absence (LOA), including FMLA, personal leave, and short / long-term disability.
- Ensure compliance with leave regulations and coordinate communication with employees, managers, and third-party administrators.
- Conduct periodic benefits and leave audits; maintain compliance with federal and state regulations
Onboarding and Offboarding Duties :
Prepare for new hires by reviewing applicant tracking systems and coordinating IT setup with Argus.Communicate onboarding tasks to new hires and assist with completion of necessary forms and verifications.Conduct new hire orientations and complete I-9 verification, headshots, and ID collection.Order business cards and coordinate stipends, fleet assignments, and other HR needs.Administer background checks, drug screenings, and MVRs.Submit termination requests, collect company property, and support exit processes.Support finance-related onboarding tasks such as ACH reimbursement setup.HR Operations & Support
Manage follow-ups via HR email and ticketing system for benefit or employee-related issues.Complete employment verifications and respond to TWC / unemployment inquiries.Upload and maintain records through Paycor and securely manage physical documentation.Assist with invoice tracking and approvals through finance systems Yooz and CentreSuite.Participate in special projects, HR initiatives, and cross-functional coordination.Perform additional duties as assigned by HR leadership.Skills & Competencies
Knowledge of employee benefit programs (including health insurance, retirement plans and leave management) and knowledge of labor laws, HR best practices and compliance regulations.Attention to detail and ability to accurately maintain employee benefits records and ensure compliance with policies and regulations.Strong written and verbal communication skills to explain benefits options to employees and resolve issues in a clear and friendly manner.Ability to work effectively with HR teams, payroll, and other departments to ensure seamless benefits administration.Ability to handle confidential information with professionalism and discretion.Qualifications
High school diploma or equivalent required3-5 years of previous experience with HR and benefits administrationExcellent organizational and time management skillsStrong attention to detail and accuracyProficient in Microsoft Office Suite (Word, Excel, PowerPoint)Experience with HRIS systems and ATS (Applicant Tracking Systems)Outstanding written and verbal communication skillsAbility to maintain confidentialityStrong customer service orientationExperience with employee onboarding processesPreferred
Bachelor's degree or associate degree in human resources, Business Administration, or related fieldPayroll processing experience strongly preferredFamiliarity with Paycor or similar HR systemsExperience in construction or related industryKnowledge of HR compliance requirementsProven experience in dealing with claims, enrollment processes and benefit questions from employees.Pay Range : $55,000 - $70,000 per hour
