Office Manager

Office Manager

Location : Rolla, MO

Department : Recovery Services

Employment Type : Full-time

Shift : Monday - Friday 8 : 00 A.M. - 5 : 00 P.M.

Job Summary

Responsible for developing ways to improve efficiency, keep the office functional, and maintain an organized and pleasant working environment for team members and persons served.

The Office Manager Position Offers

All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

Telemedicine 24 / 7 phone, web, or mobile app medical, behavioral health, & dermatology visits

Employee Assistance Program 24 / 7 counseling services, legal assistance, & financial consultation for you and your household at no cost

Paid Time Off - 29 days per year including vacation & holiday pay

Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities

• Correct any file / charting deficiencies within the appropriate time frame.
• Facilitate Screening on phone or face-to-face.
• Complete intake paperwork to include but not limited to; face sheet, release of information, and financial information (including verification).
• Complete census information.
• Provide hiring managers with support to onboard new hires.
• Coordinate with billing department to assure all admissions / transfers / discharges are completed within timeframes. Review group logs, when indicated, and submit to appropriate parties in a timely manner.
• Coordinate or complete duties, including screening and pre-assessment activities.
• Offer administrative support to clinical staff in completion of letters, forms, (i.e. forms and monthly summaries)
• Assist in filing, quantitative chart review, compiling chart information, and breaking charts down.
• Maintain positive, professional relationships with referral sources, clients, and coworkers, adhering to Code of Ethics and agency policies.
• May supervise team members.
• Other duties as assigned.

Knowledge, Skills, and Abilities

Experience and Education Qualifications

Supervisory Requirements

Employment Requirements

Physical Requirements

ADA Consideration - Sedentary work : Exerting up to 10 pounds of force occasionally (exists up the 1 / 3 of the time) and / or a negligible amount of force frequently (exists 1 / 3 to 2 / 3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and / or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits

Paid time off : full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package : full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training : initial, ongoing, comprehensive, and supportive

Career mobility : advancement opportunities / promoting from within

Welcoming, warm, supportive : a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.