Quality Assurance Electrical Engineer

Job Description

Job Description

QUALITY ASSURANCE ELECTRICAL ENGINEER

Fireye

Fireye is a leading global provider of commercial combustion control solutions, specializing in HVAC and Burner Boiler markets. Our mission is to deliver safer, smarter, and more sustainable solutions that make a difference to people and the planet. We are committed to revolutionizing industry trends through innovative services that enhance safety and efficiency in everyday life. At Fireye, we come to work every day with the goal of making a meaningful impact. Join our diverse, world-class team, and together, we can make a difference.

About the Quality Assurance Electrical Engineer

Fireye is seeking an on-site Quality Assurance Electrical Engineer, for its business in Derry, New Hampshire! Fireye provides combustion and detection fire safety solutions that protect people and property.

The QA Electrical Engineer is responsible for the analysis, diagnosis, Root Cause Analysis, and the steps involved in the testing and troubleshooting of electronic or electro-mechanical devices, assemblies, and finished products. The QA Electrical Engineer reports directly to the QA Engineering Supervisor and will interact with Operations, Quality, Design Engineering, Test & Manufacturing Engineers, Supply Chain, Finance, and Sales & Marketing teams to achieve the desired outcome, continually improve Fireye product and processes while aligning and driving the company culture.

Key Responsibilities :

• Conduct Preventative Maintenance, soldering, wiring, and perform electrical evaluations of products found defective in-house and returned by customers.
• Keep customers informed of their submitted Customer Returned Products (RMAs). Provide status and reports as needed per our policies or upon request.
• Collect and provide data for Quality Improvements as well as communicate and drive improvements based on this data.
• Manage inventory of electronic assemblies for prompt customer order completion.
• Maintain proper documentation of results from electronic evaluations.
• Respond to customer questions and requests regarding RMAs via email and phone.
• Uphold QA policies and procedures, updating them when necessary.
• Collaborate with Finance, Sales & Marketing to issue warranty replacements and credits to customers.
• Perform calibration on internal-use test boxes and maintain calibration documentation.
• Provide feedback to the Test Engineering team regarding issues discovered during PM / calibration of test equipment.
• Perform other tasks as needed by the Quality Assurance group.

Required Qualifications :

Fireye is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

At Fireye, we offer a dynamic work environment where innovation and personal growth are encouraged. Join Fireye and help us shape the future of commercial combustion control solutions!