Support Services Flow Coordinator - PT - Evening - TJUH

Patient Flow Coordinator

The Patient Flow Coordinator supports the daily operations of the Patient Flow Management Center. Orients, coaches, evaluates and schedules the Patient Flow Coordinators to ensure patients are placed in a timely manner across the TJUH, Inc. Division 24 hours per day / 7 days per week. Monitors the C.O.R.E. tiles in order to expedite and prioritize challenges with high occupancy and over-utilization of resources. Coordinates and communicates with key personnel and departments, including Medical Staff, Nursing (Inpatient, ED, OR / PACU, Procedural Areas), Ancillary Departments (Care Management, Radiology, PT / OT), Environmental Services, Patient Transportation and the Jefferson Transfer Center. Participates in bed coordination for the most efficient bed utilization 24 hours per day / 7 days per week.

Activities include :

• In real time, expedite and prioritize administrative issues to remove barriers to discharge and address delays in care using the C.O.R.E. Tiles
• Maintain patient throughput and continually evaluate bed placement progress according to the institution's Patient Flow Plan.
• Coordinates Direct Admissions, including urgent and scheduled, and contacts patients and family members when the appropriate bed is available.
• Orient, coach, evaluate and schedule Patient Flow Coordinators.
• Participates in projects, data collection and other activities designed to enhance bed operations.
• Identify and communicate quality and risk issues to the appropriate staff / departments in a timely manner.
• Monitor the EVS and Patient Transport Command Center to ensure that bed cleans and patient transports are assigned according to bed prioritization needs.
• Provide leadership for Patient Flow Coordinators and work with PFMC and C.O.R.E. colleagues to address patient flow issues.
• Assist PFMC and C.O.R.E. Leadership in defining administrative triggers and feedback mechanisms to inform operational team members, physician leaders, and administrative team to mitigate over capacity situations.
• Assist PFMC and C.O.R.E. Leadership in developing strategies to manage surge in patient volumes.

Specific actions / decisions include :

High School Diploma required.

Work Shift : Rotating (United States of America)

Worker Sub Type : Regular

Employee Entity : Thomas Jefferson University Hospitals, Inc.

Primary Location Address : 111 S 11th Street, Philadelphia, Pennsylvania, United States of America

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.