Pro Shop & Membership Manager

The CROQUET FOUNDATION OF AMERICA INC is headquartered in West Palm Beach, Florida. The foundation is dedicated to promoting the sport of croquet and fostering a community for enthusiasts. It offers a range of activities and events that celebrate the sport and manages the membership for the National Croquet Club.

Role Description

The National Croquet Center is seeking a dynamic and organized Pro Shop & Membership Manager. This unique, dual-role position is ideal for a customer-focused professional with experience in retail operations and membership engagement. The ideal candidate will manage all aspects of the Pro Shop, including merchandising, inventory, and sales while also serving as the primary point of contact for prospective and current members, overseeing onboarding, communication, and retention initiatives.

Key Responsibilities

• Oversee daily operations of the Pro Shop to ensure an exceptional retail experience
• Manage merchandise selection, vendor relationships, and product ordering
• Develop seasonal buying plans based on trends and member preferences
• Maintain accurate inventory levels; conduct regular stock checks and reorders
• Merchandise displays to reflect brand standards and drive sales
• Manage Point-of-Sale (POS) system and ensure accurate reporting of sales and inventory
• Train and supervise Pro Shop staff in customer service, product knowledge, and sales techniques
• Collaborate with golf / tennis staff on event merchandise, uniforms, and promotions

Membership Management

Qualifications

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

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Location & Compensation

Palm Beach Gardens, FL – $85,000.00-$105,000.00

West Palm Beach, FL – $90,000.00-$110,000.00

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