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Guest Experience & Fleet Operations Coordinator- Santa Rosa Beach, FL

Guest Experience & Fleet Operations Coordinator- Santa Rosa Beach, FL

The DG Company | Managing Turf Distributors and Biltright TurfSanta Rosa Beach, FL, US
22 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Location : Santa Rosa Beach, FL

Type : Full-Time, On-Site

Pay : $60,000

About SKYE Golf Cart Rentals

At SKYE Golf Cart Rentals , we deliver more than transportation — we deliver an experience. Our premium fleet of low-speed vehicles (LSVs) is known for style, comfort, and convenience across Florida’s most beautiful coastal destinations.

We’re looking for a hospitality-driven professional who will be the face of the SKYE brand in Santa Rosa Beach. You’ll combine the polish of a luxury hotel concierge with the hands-on reliability of an operations pro — ensuring every rental feels effortless, even when most guest interactions are virtual.

What You’ll Do

⭐ Deliver an Exceptional Guest Experience

  • Represent the SKYE brand with professionalism, enthusiasm, and genuine hospitality — primarily through phone, text, and email.
  • Coordinate and oversee all golf cart deliveries and pickups.
  • Personally deliver and pick up carts when time allows, providing a friendly, polished handoff that reflects SKYE’s premium service.
  • Manage outsourced delivery partners during busy times to ensure on-time, high-quality service.
  • Respond promptly to guest inquiries and resolve issues with warmth and efficiency.
  • Follow up post-rental to ensure satisfaction and encourage reviews.

⚙️ Keep the Fleet Guest-Ready

  • Maintain each cart to “showroom” standards — clean, charged, and safe.
  • Personally clean and detail carts when schedule permits.
  • Coordinate outsourced cleaning, detailing, or maintenance vendors as needed.
  • Track vehicle readiness, maintenance, and safety checks daily.
  • 🌟 Represent and Grow the SKYE Brand

  • Present yourself and the brand with polish and professionalism — SKYE is built on trust, quality, and care.
  • Build relationships with local property managers, resorts, and vacation rental partners.
  • Share feedback and ideas to continually elevate the guest experience.
  • What You Bring

  • Background in hospitality, concierge, or premium guest service (hotels, resorts, or luxury rentals ideal).
  • Friendly, professional communicator who makes guests feel valued, even from a distance.
  • Organized, dependable, and comfortable managing both people and logistics.
  • Hands-on and proactive — happy to jump in with deliveries, cleaning, or vendor coordination.
  • Valid driver’s license and clean driving record required.
  • What Success Looks Like

  • Every rental is seamless and five-star — whether handled directly or through a vendor.
  • Guests rave about SKYE’s service and professionalism.
  • The fleet always looks pristine and is ready to go.
  • You take pride in being the face of a growing premium lifestyle brand.
  • Why You’ll Love It Here

  • Be the face and voice of SKYE in a growing coastal market.
  • A role that blends hospitality, independence, and variety — no desk required.
  • Competitive pay and opportunities to grow as SKYE expands across Florida.
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    Fleet Coordinator • Santa Rosa Beach, FL, US

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