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director engineering- Next Generation Ordering & Coffehouse Platform-ST (Seattle, WA)

director engineering- Next Generation Ordering & Coffehouse Platform-ST (Seattle, WA)

StarbucksSeattle, WA, United States
1 day ago
Job type
  • Full-time
Job description

Director Engineering – Next Generation Ordering & Coffehouse Platform-ST (Seattle, WA)

Base pay range

$211,200.00 / yr - $352,000.00 / yr

Overview

At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Our technologists bring this mission to life through innovative platforms that power retail experiences across thousands of coffeehouses. We are seeking a Director of Engineering to lead the development, deployment, and operations of Starbucks’ next generation, Point of Sale (POS) system for North America, along with the Coffeehouse Platforms that enable seamless ordering and payment experiences.

Engineering Team Leadership

  • POS Client Application
  • OS Edge Services
  • Retail Payments
  • Coffeehouse Platform Engineering
  • Coffeehouse Observability & Health
  • Release and Configuration

Leadership

  • Provide strategic direction for POS and Coffeehouse Platform technologies serving ~11k company‑operated coffeehouses and millions of transactions daily.
  • Champion Starbucks’ mission and technology principles, fostering a culture of innovation, simplicity, and operational excellence.
  • Influence senior leaders across Technology, Product, Global Cybersecurity, Operations to align priorities and outcomes.
  • Planning and Execution

  • Define and deliver the roadmap for next‑generation ordering and payment systems aligned with Starbucks’ growth strategy.
  • Drive architecture decisions for distributed cloud‑native systems and edge computing solutions.
  • Ensure high availability and resilience through modern practices (DevOps, SRE, CI / CD).
  • Oversee execution across multiple teams and programs, balancing speed, quality, and scalability.
  • Author and evangelize Request for Comment (RFC) documents, outlining strategic decisions and seeking input / visibility across the organization.
  • Business Requirements and Partner Development

  • Collaborate with Product Management, Finance, Security, and Store Operations to translate business needs into technical solutions.
  • Build strong relationships with internal and external partners to ensure successful delivery and adoption of new capabilities.
  • Advocate for customer and partner experience improvements through technology innovation.
  • Team Building

  • Lead and mentor engineering managers and principals, fostering technical excellence and leadership growth.
  • Create an inclusive environment that attracts and retains top talent.
  • Drive continuous learning and development across teams to keep pace with evolving technologies.
  • Qualifications

  • 5+ years leading engineering teams delivering large‑scale, distributed systems.
  • Proven experience with POS systems, retail payments, and edge computing.
  • Expertise in software development, lifecycle and operational reliability.
  • Strong communication skills for technical and executive audiences.
  • Experience managing multiple teams and complex programs in a fast‑paced environment.
  • Preferred Qualifications

  • Hands‑on experience with React Native for client applications.
  • Proficiency in Go (Golang) for backend and edge services.
  • Strong understanding of Linux and Android environments for retail device platforms.
  • Familiarity with cloud‑native architectures and container orchestration.
  • Benefits

    As a Starbucks partner, you and your family will have access to medical, dental, vision, basic and supplemental life insurance, as well as short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time, paid holidays, and personal days. Partners also receive a 401(k) retirement plan with employer match, a discounted company stock program, equity program, emergency savings incentives, and financial well‑being tools. Additional educational opportunities and tuition coverage are available through the Starbucks College Achievement Plan and other resources. For more information about benefits, visit starbucksbenefits.com.

    Starbucks Coffee Company is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

    Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1‑888‑611‑2258.

    Seniority level

    Not Applicable

    Employment type

    Full‑time

    Job function

    Information Technology and Engineering

    Industries

    Manufacturing, Food and Beverage Services, and Retail

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    Director Engineering • Seattle, WA, United States

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