Relativity Administrator

Overview

CGS Federal (Contact Government Services) is seeking a Relativity Administrator to join our team supporting the legal organization within a large Federal agency.

Base pay range : $70,000.00 / yr - $150,000.00 / yr

Employment Type : Full-Time, Experienced

Department : Technology Support

Responsibilities

• As a Relativity Administrator Analyst, you will work among a high-performing and collaborative team in supporting a government instance of Relativity
• This position requires a strong eDiscovery background, a solid understanding of eDiscovery methodologies, excellent client service skills, and experience in working with cross-functional technical and legal teams
• Successful candidates must be solution and action-oriented, with the ability to communicate clearly and effectively to executive, business, technical, and client audiences
• In addition, the ideal candidate needs to be able to establish an effective client service approach that will deliver on the goals and objectives of all assigned projects with limited supervision
• Support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders
• Prepare, process, and deliver collections, review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools
• Assist in the scheduling of customer deliverables through the internal workflow system
• Provide swift and accurate responses to day-to-day customer requests and support tickets in coordination with other duties
• Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and consultation on workflow solutions
• Consistently deliver well-articulated, balanced, and informed communications
• Ensure quality and consistency of deliverables through set processes, procedures, and best practices established by the program and customer
• Participate in the development of new processes and technology enhancements to promote efficiency
• Establish, refine, and document processes and methodologies to enable successful delivery and quality control to meet program goals
• Serve as a key stakeholder in the development of technical project documentation
• Establish collaborative engaging relationships with co-workers and team members
• Develop strong partnerships with clients and support Leidos team leaders in order to contribute to the delivery of stellar customer service
• Assist management and customers in other client service tasks as needed

Qualifications

Nice to have

Our Commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

Benefits

Equal Opportunity Employer

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

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