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Non-Technical Data Analyst
Non-Technical Data AnalystTech Tammina • Warren, MI, United States
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Non-Technical Data Analyst

Non-Technical Data Analyst

Tech Tammina • Warren, MI, United States
30+ days ago
Job type
  • Full-time
Job description

Role: Non-Technical Data Analyst

Location: Warren, MI

Duration: Long term

Rate: Market

Responsibilities:

  • Collaborate with senior management, technical teams, and clients to define data requirements and implement best practices for data manipulation and storage.
  • Design, automate, and maintain large-scale enterprise ETL processes.
  • Modify and optimize existing databases and management systems, directing programmers and analysts on required changes.
  • Test and debug database programs, resolving errors and implementing improvements.
  • Manage and sustain the Global Warranty Management System (GWM) by implementing change requests and enhancements.
  • Analyze and resolve dealer warranty claim rejections in collaboration with the Dealer Business Center (DBC) and SAP.
  • Perform daily updates to the Labor Information System (GMLID) and create reports to identify areas requiring updates.
  • Collaborate with the Labor Time Activity Group to address labor time guide (LTG) issues.
  • Raise, track, and escalate IT tickets to address identified issues or implement system enhancements.
  • Support global business partners and ensure alignment with operational objectives.
Qualifications:

Required:
  • Bachelor's degree in Computer Science, Computer Engineering, or a related technical field.
  • 0-2 years of relevant experience in database technologies and ETL processes.
  • Proficiency in at least one scripting language.
  • Strong written and oral communication skills.
  • Analytical and problem-solving expertise with a desire to drive data-driven decision-making.
Preferred:
  • Knowledge of the automotive industry, vehicle dealerships, or aftersales field service operations.
  • Experience in managing complex and unique problems with a focus on process improvement and waste reduction.
  • Familiarity with SAP systems and warranty claim processes.
  • Strong planning, organizational, and interpersonal skills with the ability to manage multiple tasks independently.


Additional Responsibilities:
• Identify areas for process improvement and implement sustainable solutions.
• Perform analysis to detect trends and improve operational efficiency.
• Maintain a global perspective to align with organizational goals.
• Demonstrate commitment to customer focus and operational excellence.
• Provide off-hours support for global business partners as required.
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Non-Technical Data Analyst • Warren, MI, United States

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