Technical Coordinator

Job Summary

A candidate that can work closely with Company's Technical Coordinator Team to gather and organize data and compile reports for management. Act as liaison between Irvine and Korea HQ.
Job Description

• Responsibilities:
• - Effectively communicate with various company personnels regarding product issues, changes, and new product development on assigned product(s).
• - Routinely update and distribute new technical information to Technical Managers and team members.
• - Assist in quality control measures including return unit/parts testing and field reported issues on all company products, assist on companyMate products as needed.
• - Research new technological developments and regulation changes in the market to assist in product development.
• - Coordinate and support testing/operations of new and ongoing prototype testing and installations in the field.
• - Visit various residential and commercial sites with others to provide technical and translating support.
• - Assist in improving existing technical information, communications, and processes for company-to-outside communications (manuals, technical bulletins, training, etc.)
• - Maintain open communication with other departments and/or outside sales representatives in the resolution of issues or concerns.
• - Assist in purchasing various HVAC tech related equipment and parts based on HQ's request.
• - Coordinate high priority domestic and international shipments utilizing DHL, FedEx, a freight forwarder, and other shipping methods.
• - Utilize SAP and other company proprietary software to gather data, support personnels, and update product information.
• - Once per quarter, travel domestically or to Canada for 2 to 3 days

Qualifications

• Requirements:
• - Must be able to understand, speak, and write Korean
• - Must be fluent in English with excellent verbal, written and interpersonal skills.
• - Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• - Effective collaboration and team player.
• - Organizational, time management and priority skills are a must.
• - Once per quarter, travel domestically or to Canada for 2 to 3 days
• Preferred Qualifications:
• - Ability to translate technical documents from Korean to English.
• - Experience or understanding of Korean work culture.
• - Experience in SAP a plus.
• - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.

What's On Offer

• - Non exempt $26-30/hour
• - PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
• - Employee-only premium covered at 100%, and dependent premium covered at 50%
• - Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
• - Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
• - 10.5 Paid Holidays per calendar year
• - Community Involvement Volunteer Day
• - 401K Plan, 100% match on employee's contribution, up to a maximum of 5%
• - Employee discounts on Navien products
• - LinkedIn Learning License
• - Lifestyle Spending Account: You choose-- gas, pet care, elder care, gym membership
• - No Visa sponsor

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.