Delivery & Receiving Specialist

Delivery And Receiving Specialist

Aaron's Delivery & Receiving Specialist serve as ambassadors of Aaron's with a goal of delivering exceptional customer experience and positively influencing day-to-day operations. The Delivery & Receiving Specialist is responsible for the inventory management of the store, including product placement, loading product for deliveries, and receiving product in from vendors or as customer returns. The Delivery & Receiving Specialist will also be responsible for maintaining high levels of accuracy in day-to-day operations as well as developing the product technician team to ensure the store is exceeding customers' expectations. The Delivery & Receiving Specialist will also assist in merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating products. This team member may occasionally review lease agreements with the customer during delivery. During all duties, the Delivery & Receiving Specialist will serve as an ambassador of Aaron's with a goal of delivering an exceptional customer experience.

Skills for Success

Delivery & Receiving Specialist can connect and relate well to people, demonstrate excellent adaptability and a can-do attitude, listen attentively and communicate successfully to navigate through coaching others. Strong multi-tasking, organizational and quick-thinking skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

• Ensures the merchandise is delivered efficiently by partnering with product technicians
• Partnering with management regarding product tech performance
• Routes the daily delivery schedule and ensures it is followed by product technicians
• Partners with Store Manager to ensure warehouse inventory levels adhere to company guidelines and standards
• Verifies merchandise for all deliveries, returns and vendors
• Responsible for conducting Service Calls, returns, and product exchanges
• Reviews company marketing materials
• Conducts customer courtesy calls prior to delivery
• Cleans, certifies and restores merchandise exchanges and returns
• Sells customers on the benefits of timely lease agreement renewal payments
• Assists in setting and achieving revenue and renewal goals
• Completes and maintains weekly vehicle maintenance sheet and route sheets daily
• Loads, secures and protects products in company vehicle
• Safely operates company vehicle
• Any reasonable duties requested by management

Requirements

Aaron's Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes :

Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on full-time and part-time employment status.