Care Advisor

A company is looking for a Care Advisor to assist families in finding appropriate care solutions.

Key Responsibilities

Meet or exceed targets and maintain a customer-first approach in all activities

Conduct research and analysis to identify business opportunities and present recommendations to management

Establish trust through personalized conversations and address customer inquiries with empathy

Required Qualifications

BA / BS or equivalent work experience

5-7 years of experience in client service, account management, or customer relations

Experience in aging care, financial services, insurance, or healthcare

Strong organizational skills and self-motivation

Experience with CRM systems and Microsoft Office Suite; familiarity with Microsoft Dynamics is a plus