Assistant Manager / Service Writer

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience.

We are looking for Automotive Service Assistant Managers to assist managing and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is Assistant Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities :

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including :

Help ensures a safe, secure, and trustworthy work environment.

Liaise between managers, customers, and employees.

Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability.

Support ongoing learning and development of team members.

Establishes strategic goals by gathering information from reporting documents.

Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.

Lead by example, manage, and train team while keeping in tune with our companies vision, purpose, core values and employee creed.

Help ensure that all policies and procedures are being followed by all employees.

Deliver exceptional customer service while listening and consulting customers.

Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.

Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.

Monitor the quality of all vehicles being signed out.

Ability to successfully supervise up to 10 employees.

Closely monitor inventory levels while managing product ordering and receipt.

Maintaining a clean and organized job site.

Other duties as assigned.

Qualifications :

A minimum of 1 years of store or service assistant manager experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid drivers license

Qualities that make you stand out from the rest :

Attention to detail and organizational skills

Understanding the current performance of the location and asks for assistance if needed.

Reliable

Has Mechanical Knowledge

Excellent customer service skills

Great leadership skills in shops

Well Spoken

Excellent at following directions