Technical Support Analyst ONSITE Newburyport, MA 12 : 30-9PM

ConexessNewburyport, MA, United States

1 day ago

Job type

Full-time

Job description

Conexess Group is aiding a large healthcare client in their search for a Tech Support Analyst. This is a long-term opportunity with a competitive compensation package.

This is an onsite position in Newburyport, MA

Training : Monday-Friday 9am-5pm

Core Hours : Monday-Friday 12 : 30pm-9pm .

Please note we are unable to provide sponsorship or work c2c for this role

Responsibilities :

Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software.

Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.

May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.

Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.

Works under own initiative, prioritizes own work, and meets agreed timescales.

Work is subject to frequent review by more experienced professionals in Technical Support.

Requirements :

BS in IT or related field PREFERRED or equivalent experience

1-3 Years PC / LAN Technical Experience

3 years of recent Desk Side Support required with Hands on Experience

Basic troubleshooting hardware and software

Active directory

Widows 10 & 11 troubleshooting

Hands on experience with Zebra printers

General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office

General knowledge of networking switches and data networks.

General knowledge of IP telecommunications systems.

General knowledge of printers

Ability to lift 25# as needed

Experience with Jir plus as it is used frequently

#LI-DO1

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Technical Support Analyst • Newburyport, MA, United States

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