Network Engineer

Overview

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JOB TITLE : Network Engineer

WAGE / HOUR STATUS : Exempt

REPORTS TO : Director of Technology

TERMS : 221 Days

Responsibilities

• Provide technical assistance and support to all staff members.
• Troubleshoot network and computer hardware problems and initiate repairs from work orders as appropriate.
• Respond in a timely manner for all requests for technical and instructional support.
• Research, evaluate, and make recommendations for any new equipment on the network.
• Install, configure, maintain, and troubleshoot network switches, routers, and related software and firmware.
• Create and maintain user accounts, folders, and permissions.
• Configure workstation hardware and software for peak operability.
• Install operating systems and application software on servers.
• Maintain LAN / WAN / WLAN / VLAN interoperability.
• Coordinate transitions to new software versions with departmental and school users.
• Design, configure, and maintain network security devices, including firewalls, Intrusion Detection / Prevention Systems (IDS / IPS), and content filters.
• Manage and support Voice over IP (VoIP) and unified communications systems.
• Monitor network performance and security using network analysis tools to proactively identify and remediate issues, preparing performance reports for leadership.
• Perform and manage periodic system backups and recovery tests. Develop and implement disaster recovery and business continuity procedures for critical network systems.
• Ensure compliance with all district policies, as well as state and federal laws and regulations (e.g., CIPA, FERPA).
• Create and maintain detailed technical documentation, including network architecture, network mapping / diagrams, and configuration standards.
• Attend meetings, workshops, and conferences as appropriate.
• Demonstrate behavior that is professional, ethical, and responsible and serve as a role model for all district staff.
• Deal sensitively and fairly with all persons from diverse cultural backgrounds.
• Maintain confidentiality with all sensitive data.
• Demonstrate regular and prompt attendance.
• Other duties as assigned.

Qualifications

Experience

Working conditions

Tools / Equipment Used : Hand tools and test instruments for electronic repairs and cable installations; standard office equipment including personal computers and peripherals.

Posture : Prolonged sitting; regular kneeling / squatting, bending / stooping, pushing / pulling, and twisting. Motion : Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping / squeezing, wrist flexion / extension, reaching; will climb ladders. Lifting : Regular moderate lifting and carrying (up to 44 pounds); occasional heavy lifting and carrying (45 pounds and over).

Environment : Work is performed in an office environment with occasional districtwide travel. Requires 24x7x365 on-call availability to resolve network and server emergencies, which may require after-hours, weekend, or holiday work. Mental Demands : Work with frequent interruptions; emotional control under stress, ability to reprioritize planned workflow as needs arise.

Seniority level

Employment type

Job function

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