Quick Lane Service Advisor

Job Description

Job Description

Gary Crossley Ford is a trusted and locally owned dealership serving the Kansas City area for over 30 years. Our Quick Lane team is dedicated to providing fast, reliable service for customers who need essential vehicle maintenance without the wait. We pride ourselves on honesty, customer satisfaction, and a strong team culture.

Job Description :

As a Quick Lane Service Advisor, you’ll be the first point of contact for our Quick Lane customers. You’ll greet customers, assess their vehicle service needs, recommend maintenance services, and coordinate with our technician team to ensure timely and quality repairs.

Responsibilities :

Greet Quick Lane customers in a friendly, professional manner

Perform quick vehicle walk-arounds and identify service needs

Communicate service recommendations clearly and confidently

Create accurate repair orders and manage the service workflow

Keep customers informed about their vehicle status and completion times

Collaborate with technicians to ensure smooth operations

Maintain a clean and organized work environment

Qualifications :

Previous experience as a service advisor or in a customer-facing automotive role preferred

Strong communication and organizational skills

Ability to work in a fast-paced, team-oriented environment

Basic automotive knowledge

High school diploma or equivalent

Valid driver’s license

What We Offer :

Competitive pay with commissions

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Employee discounts

Ongoing training and career development

Ready to join a fast-growing, customer-focused service team? Apply today and accelerate your career at Gary Crossley Ford!