Unit Coordinator | Pediatric | MGH

Unit Coordinator Position

The Transplant unit is seeking an administrative professional for a Unit Coordinator position. The right candidate must have day, evening, night weekend availability on a very fast paced patient care unit. What do we have to offer? Medical, Dental and Vision insurance, Tuition Reimbursement, Shift differential for evening, nights, and weekends, Generous paid time off, Subsidized MBTA pass (50% discount), Resources for childcare and emergency backup care, Hospital paid retirement plan and tax-sheltered annuity plan, Employee perks - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.

Job Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care? Essential Functions Performs clerical and other duties to assist in the general administration of the floor or unit. Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. Schedules consultations, tests, procedures, and patient transport to other departments. Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput. Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Qualifications

Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. preferred Experience Administrative support experience 2-3 years required Knowledge, Skills and Abilities Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use phone system. Managing one's own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written and oral skills. Ability to use standard office equipment. Familiarity with medical terminology.

Additional Job Details (if applicable)

Remote Type Onsite Work Location 273 Charles Street Scheduled Weekly Hours 32 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $18.22 - $26.06 / Hourly Grade 3

EEO Statement :

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.