Customer Service Support Agent
Vocalink ConnectionsGoldsboro, NC, us3 days ago
Job type
- Full-time
- Part-time
- Quick Apply
Job descriptionThe freedom to choose when you work and how much you work Work-from-home flexibility - no commute! Opportunities to severe well-known brands Full certification guidance provided Support from our internal Success Team Ability to increase earnings based on performance and client selection College students Stay-at-home parents or caregivers Retirees Individuals seeking additional income Anyone wanting more control over when they work Those who thrive in remote environments A positive, professional attitude and clear communication skills Commitment to reliability and self-management Ability to work independently without direct supervision A computer or laptop (Mac / PC) that meets platform requirements Headset and & high-speed internet service Must be 18 + and eligible to work as an independent contractor in the U.S. High-school diploma or equivalent Basic computer and typing proficiency Ability to remain calm, patient, and professional when assisting customer A quiet home workspace free from noise or interruptions Reliable Computer or laptop (Chromeboooks not support) High-speed internet connection (wired recommended) Headset Ability to pass background check (if required by program) Windows 11 Choose from part-time or full-time hours Create your own schedule in available client time blocks Morning, afternoon, evening and overnight options available Compensation varies based on client program and call volume Contractors are paid bi-weekly Some programs offer performance incentives Work from the comfort of your home Choose your own client program Flexible scheduling around your life Opportunity to support well-known, established brands
Job Description
Vocalink Connections Partners with major companies to provide exceptional customer support through a remote contractor network. We are committed to helping individuals work independently, earn reliably, and build long-term career and income stability from home.
If you are seeking a flexible, remote opportunity where your professionalism and personality matter-we'd love to connect with you.
What You'll Do
- As a Customer Service Independent Contractor, you will :
- Handle inbound customer service calls, chat, and / or emails inquires
- Assist customers with questions, troubleshooting, and account information
- Provide excellent service and maintain a calm, friendly tone
- Follow client-provided scripts and guidelines
- Work your assigned schedule and meet basic service expectations
What We Offer
Ideal For
Requirements
What You Need
(Note This is not a W-2 position. Contractors are responsible for their own taxes.)
Technical Requirement
Benefits
Schedule & Flexibility
Note : This is a 1099 Independent Contractor - no W-2 Benefits
Why Contract with Us
How to Apply
Submit your interest here :
Apply Now : https : / / shorturl.at / c5lE3
Join Us. Work From Home. Create Your Own Schedule.
We look forward to helping you launch your remote professional journey with Vocalink Connections!
Michelle Watson
Vocalink Connections, LLC
vcinfo@vocalinkconnections.com
Recruitment Team
Requirements
Customer Service General Computer Knowledge
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Customer Service Agent • Goldsboro, NC, us
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