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CLUSTER IT MULTI-SITE LEADER -
CLUSTER IT MULTI-SITE LEADER -OPmobility • Troy, Michigan, US
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CLUSTER IT MULTI-SITE LEADER -

CLUSTER IT MULTI-SITE LEADER -

OPmobility • Troy, Michigan, US
30+ days ago
Job type
  • Full-time
Job description

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

Ready to make your application Please do read through the description at least once before clicking on Apply.

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

This position is located in New Boston, MI.

Directly reporting to the Cluster IT Operations Manager for US & Canada, the Country IT Multi-site Leader for US & Canada :

  • Manages daily IT operations for a number of sites, cross-BG, ensuring the availability, performance, and reliability of local IT infrastructure and services.
  • Delivers hands-on L1 support for end-users, addressing hardware, software, and network connectivity issues, and serving as the first point of contact for local IT incidents and service requests.
  • Deploys IT policies, standards, and initiatives within the assigned scope.
  • Maintains compliance with IT security policies and standards, conducts regular security assessments, and implements measures to protect local IT assets and data.
  • Tracks and reports on key performance indicators (KPIs) related to IT operations and support, providing regular updates to country IT management.

Main activities include :

IT SITE INFRASTRUCTURE OPERATIONS MANAGEMENT

  • Oversee the daily IT operations at all sites within the assigned country or cluster.
  • Ensure the availability, performance, and reliability of local IT infrastructure and services.
  • Coordinate with local site managers to address IT needs and challenges
  • Manage and supervises hands-on L1 support for end-users, addressing issues related to hardware, software, and network connectivity.
  • Implement and maintains processes for effective monitoring, reporting, and continuous improvement of IT services within the region.
  • Ensure the Implementation and uphold of IT standards, policies, and best practices defined at a Group Level in his / her scope.
  • Ensure IT sites operate smoothly and without disruption, addressing any issues proactively to prevent major incidents and to maintain user satisfaction.
  • COLLABORATION AND COORDINATION

  • Supervise Local IT operations team for the assigned scope, providing direction, support, and professional development opportunities.
  • Coordinate with local business units to align IT services with business needs and priorities.
  • Promote continuous improvement actions.
  • PERFORMANCE AND MONITORING

  • Track and report on key performance indicators (KPIs) related to IT operations and support.
  • Provide regular updates to country IT management on the status and performance of local IT services.
  • Required profile and experience;

  • University degree or Engineering School with IT specialization or equivalent by experience.
  • Minimum of 5 years of experience in IT infrastructure management
  • Proficiency in IT service management, hardware and software troubleshooting, network administration, and IT infrastructure management.
  • Proficiency in the local language(s) of the assigned country or cluster, along with good command of English.
  • Experience with IT service management frameworks (e.g., ITIL).
  • Key behavioral competencies :

  • Customer focus, delivery, and result orientation.
  • Consistency and reliability. Ability to plan and organize activities efficiently.
  • Effective communication and interpersonal skills.
  • Proven leadership and team management skills
  • Teamwork, flexibility, and collaboration. .
  • Stong problem-solving and decision-making abilities.
  • As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.

    Date : 9 Oct 2025

    Location :

    Troy-Michigan, MI, US, 48098

    Job Requisition ID : 385591

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