Title Specialist

About Zippy :

• Zippy provides fast, simple home loans & insurance to manufactured home buyers located in communities throughout the United States
• We’re digitally native and located at zippymh.com!
• We’ve built our culture on a fanatical focus on improving consumers financial outcomes through great technology
• We are a well-funded startup backed by institutional investors with competitive pay, incentive stock options, and excellent benefits
• Our team members live throughout the country in Austin, Phoenix, Knoxville, Houston, Omaha, San Antonio and more!

Job Description :

As a Titling Specialist you will play a vital role in facilitating the successful completion of title applications for our manufactured home loans all while providing best-in-class customer service to our clients.

You will be a part of a world-class team that takes pride in processing title applications with the upmost care to meet state and county requirements.

If you consider yourself a self-starter, go-getter and title expert, then this is a role for you!

Anticipated Responsibilities :

• Prepare and submit title application packages to the appropriate state agency (Department of Motor Vehicles, Department of Revenue, etc)
• Review loan documents, purchase agreements, and related lien and title information for accuracy
• Coordinate lien releases as necessary
• Ensure all title applications adhere to compliance standards and internal policies
• Monitor progress of title applications
• Collaborate with relevant agencies, clients, and lienholders to resolve title issues effectively

Desired Mentality :

• Team player that is self-motivated, creative, and solutions-focused
• High attention to detail
• Growth mindset
• Desire to work in an innovative, fast-paced & committed environment
• Communicative and open to feedback, and willing to give feedback to others

Qualifications :

• 2+ years of experience in title processing or similar role
• Proven track record of achieving outstanding customer satisfaction
• Comfortable working in a fast-paced startup environment
• Willingness to maintain and ensure a high level of integrity
• Excellent written and verbal communication skills
• Comfort learning new technologies OneDrive (Microsoft systems), Asana and our proprietary custom built software

Compensation & Benefits :

• Hourly compensation
• Monthly cash incentives based on company and individual performance
• Incentive stock options (equity) in Zippy
• Excellent health, vision, and dental benefits
• Strong potential for growth in role and compensation

Join Our Team!

• By building the first digitally native loan origination platform for manufactured home loans, you will be responsible for :
• Delivering the value of tech transparency to an inefficient but growing market
• Improving the lives of over 22 million Americans who live in manufactured homes today
• Expanding access to new homeownership at a time of intense housing insecurity

Zippy is committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression, or training and development, we are committed to improving opportunities for our people regardless of their background or circumstances.