Parts and Service Technical Advisor- Birmingham, ALFiat Chrysler Automobiles • Adamsville, AL, US
Parts and Service Technical Advisor- Birmingham, AL
Fiat Chrysler Automobiles • Adamsville, AL, US
7 hours ago
Job type
- Full-time
Job descriptionTroubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation / buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Repair Service Agreements and facilities inspections Tools / equipment / facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer Associates Degree in Automotive Technology OR a high school diploma / GED AND automotive trade school certification Excellent verbal communication skills 3 + years of experience advising dealerships or in automotive technical service (automotive car repair, certified automotive technician) Excel in building positive working relationships, customer satisfaction and issue resolution Self-motivated with demonstrated ability to achieve goals under minimal supervision Willing to relocate Required to travel domestically (61-80%), 50% overnight travel Bachelor's degree in Business, Automotive Technology, or related field Dealership experience ASE certification Body shop experience Health & Wellbeing : Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. Compensation, Savings, and Retirement : Annual incentives, 401(k) with match, and student loan refinancing. Time Away from Work : Paid time includes company holidays, vacation, and Float / Wellbeing Days. Family Benefits : 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life / Disability and other Insurances. Professional Growth : Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups . Company Car & More : Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.
Job Description
The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty.
\n
\n
Key job responsibilities include but are not limited to :
\n \n
- Provide phone and in-dealership technical assistance
\n
\n
\n
\n
\n
\n
\n
\n \n
Provide dealership consultation on the following :
\n \n
\n
\n
\n
\n
Basic Qualifications :
\n \n
\n
\n
\n
\n
\n
\n
\n \n
Preferred Qualifications :
\n \n
\n
\n
\n
\n \n
Salaried Employee Benefits (US, Non-Represented)
\n \n
\n
\n
\n
\n
\n
\n \n
Salary : $80,000 to $122,800, pay will depend on several factors including experience and location of position.
Create a job alert for this search
Parts Advisor • Adamsville, AL, US
Related jobs
BLG LOGISTICS is a third-party logistics service provider with a strong, centuries-old reputation for excellence.We combine passion with pragmatism and American innovation with German precision to ...Show more
This PART-TIME position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questio...Show more
Under the supervision of the Service Manager, the Service Advisor is responsible for receiving service work from the customer and communicating with the technician and customer through completion o...Show more
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.Whether it...Show more
The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...Show more
Automotive Parts Specialist in Birmingham, AL at EchoPark Automotive.EchoPark Automotive is one of the fastest growing brands within the automotive industry.
We are building a business based on doin...Show more The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...Show more 
Hendrick Chevrolet (Hoover) Automotive Sales Consultant.Location : 1620 Montgomery Hwy, Hoover, Alabama.Summary : Responsible for selling, identifying and documenting service, maintenance, and repair...Show more
Automotive Service Advisor - BMW of Birmingham.At BMW of Birmingham, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop profess...Show more
Retail Customer Service Specialist.At DICK'S SPORTING GOODS, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement b...Show more
Kemper is one of the nation's leading specialized insurers.Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every d...Show more
Pulmonary Critical Care Opportunity in Vibrant Alabama Metro Area.Embark on a fulfilling career as a Board Eligible or Board Certified Pulmonary Critical Care Physician in the heart of Alabama's li...Show more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more Outstanding Opportunity for Internal Medicine Physicians in Alabama.An exceptional opportunity awaits Board Eligible and Board Certified Internal Medicine Physicians in the heart of Alabama.We are ...Show more 
Roadmaster Drivers School, a premier national commercial truck driver training school and a subsidiary of Werner Enterprises, Inc.
Admissions Advisor to join our Birmingham, AL team.Immediate Full-T...Show more
CDL-A Truck Drivers- Drive Dry Van with TCA's Elite Fleet!.If you’re ready for a steady career with a carrier that delivers on its promises, Marten Transport—named a 2025 TCA Elite Fleet—is the pla...Show more The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...Show more 
Join Sysco for an Open Interview!.Now Hiring Local CDL-A Delivery Drivers in Calera, AL!.Home Daily - Earn Up to $90,000 per Year • - Comprehensive Benefits Package.
Comprehensive healthcare benefits...Show more
Team Member 2 (ASRS Inbound & Outbound)
BLG Logistics, Inc • Vance, AL, US
Full-time
Last updated: 30+ days ago • Promoted
Store Customer Service Specialist
Sherwin Williams • Mc Calla, AL, US
Part-time
Last updated: 9 days ago • Promoted
Service Advisor - M-F, 7-4
Bham AL Freightliner • Birmingham, AL, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Delivery Driver
Carvana • Bessemer, AL, US
Full-time
Last updated: 30+ days ago • Promoted
Parts and Service Technical Advisor- Birmingham, AL - Urgently Hiring!
Stellantis • Birmingham, AL, United States
Full-time
Last updated: 8 days ago
Automotive Parts Specialist
Sonic Automotive • Birmingham, AL, US
Full-time
Last updated: 2 days ago • Promoted
Parts and Service Technical Advisor- Birmingham, AL - Now Hiring!
Stellantis • Birmingham, AL, United States
Full-time
Last updated: 8 days ago
Service Advisor
Hendrick Automotive Group • Birmingham, AL, US
Full-time
Last updated: 30+ days ago • Promoted
Automotive Service Advisor - BMW of Birmingham
Sonic Automotive • Birmingham, AL, US
Full-time
Last updated: 30+ days ago • Promoted
Retail Customer Service Specialist
Dick's Sporting Goods • Alabaster, AL, US
Full-time
Last updated: 11 days ago • Promoted
Part Time Field Collections Representative- Jasper, AL
Kemper • Jasper, AL, US
Part-time
Last updated: 12 days ago • Promoted
Physician / Critical Care / Alabama / Permanent / Pulmonary Critical Care Opportunity in Alabama Job
Hayman Daugherty Associates, Inc • Houston, AL, US
Permanent
Last updated: 30+ days ago • Promoted
Customs and Border Protection Officer
U.S. Customs and Border Protection • Good Hope, AL, US
Full-time
Last updated: 9 days ago • Promoted
Physician / Internal Medicine / Alabama / Permanent / Internal Medicine Physician (Outpatient Clinic
Hayman Daugherty Associates, Inc • Houston, AL, US
Full-time +1
Last updated: 30+ days ago • Promoted
Sales / School Admissions Advisor
Werner Enterprises • Bessemer, AL, US
Full-time
Last updated: 30+ days ago • Promoted
CDL-A Dry Van Truck Driver in Vance, AL
AllTruckJobs • Vance, AL, US
Full-time
Last updated: 30+ days ago • Promoted
Parts and Service Technical Advisor- Birmingham, AL
Stellantis • Birmingham, AL, United States
Full-time
Last updated: 8 days ago
Open Interview - CDL-A Drivers - Home Daily + Earn Up to $90k / Year
Sysco • Bremen, AL, US
Full-time
Last updated: 5 days ago • Promoted